Fleet Parts Retail Counter Sales Associate (Bilingual Preferred – Spanish/English)

Lansing, IL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid parental leave
fertility coverage
401k with generous company match
Company paid life insurance
long-term disability
short-term disability
Employee assistance program
Tuition Reimbursement
Employee Discounts
PNC Daily Pay Option

Job Description

LKQ Corporation is a leading provider in the automotive aftermarket industry, known for its comprehensive range of quality replacement parts and accessories for vehicles. As a company deeply committed to innovation, sustainability, and customer satisfaction, LKQ operates across multiple locations delivering trusted products and services that support the repair and maintenance of vehicles worldwide. The organization prides itself on fostering a collaborative and inclusive workplace where motivated individuals can grow professionally and contribute meaningfully to the company’s success. With a significant presence in the automotive parts sector, LKQ has cultivated a reputation for reliability and customer focus, making it an ideal place for those seeking a stable and rewarding career in the industry.

This opportunity is for a Retail Counter Sales Associate within the heavy-duty truck parts division at LKQ Corporation. The role is crucial as it represents the face of the business to walk-in and phone customers, ensuring that each interaction is positive and productive. This part-time/full-time position offers an hourly pay range of $20.00 to $25.00, supplemented by excellent benefits, highlighting LKQ's commitment to employee welfare and satisfaction. The Retail Counter Sales Associate is responsible for not only assisting customers in identifying and purchasing the correct heavy-duty truck parts but also for driving sales through excellent service and suggestive selling techniques. Maintaining organization and accuracy in transaction processing, inventory monitoring, and coordination with the warehouse are all part of the daily responsibilities, ensuring operational success and customer readiness.

In this role, the associate will manage multiple tasks simultaneously, requiring strong customer service skills, attention to detail, and the ability to work in a fast-paced, sometimes physically demanding environment. The position requires knowledge of heavy-duty truck parts and a preference for bilingual candidates proficient in both Spanish and English, enhancing communication with a diverse customer base. Additionally, the associate must handle cash transactions accurately, maintain transaction records, and contribute to an organized showroom presentation. The environment can include physical demands such as lifting up to 75 pounds, standing, bending, and walking for extended periods. Employees may also occasionally travel and work under varying conditions including extreme temperatures and noise levels.

Joining LKQ Corporation means more than just employment; it is stepping into a community that values growth, professional development, and employee well-being. With a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, parental leave, fertility coverage, and 401k with generous company match, LKQ ensures its employees have the support they need both professionally and personally. Additional perks such as company-paid life insurance, disability coverage, employee assistance programs, tuition reimbursement, and discounts further reflect the company’s dedication to its workforce. For motivated individuals ready to contribute to a dynamic team and grow within a leading automotive parts provider, LKQ offers an exciting and supportive career path.

Job Requirements

  • Heavy-duty truck parts knowledge required
  • Bilingual (Spanish/English) preferred
  • Must have a strong customer service background
  • Ability to perform basic mathematical computations
  • Ability to use office software such as Outlook, Word, and Excel
  • Ability to handle multiple tasks or projects simultaneously
  • Must be able to lift up to 75 pounds
  • May occasionally travel, including overnight stays
  • Ability to work in environments with extreme temperatures and high noise levels
  • Ability to stand, walk, push, pull, squat, bend, reach, climb stairs, balance, stoop, kneel, or crouch for extended periods

Job Qualifications

  • High school diploma or GED preferred
  • One year of experience required
  • Strong customer service background
  • Prior automotive experience and knowledge of automotive parts preferred
  • Two to three years of prior customer service relations preferred
  • Ability to add, subtract, multiply, and divide in all units of measure
  • Frequent use of Outlook, Word, Excel, and other office software
  • Moderately complex oral and written communication skills
  • Ability to handle multiple tasks or projects simultaneously with moderate complexity

Job Duties

  • Greet every customer promptly and provide a friendly, professional experience from start to finish
  • Assist customers (in-person and over the phone) with identifying and purchasing heavy-duty truck parts
  • Use suggestive selling techniques to recommend additional or alternative parts
  • Accurately process transactions, including cash handling, invoicing, and order entry
  • Maintain organized records of all transactions and ensure cash drawer accuracy
  • Monitor inventory levels and communicate stock needs to maintain proper availability
  • Coordinate with the warehouse to ensure timely order fulfillment and customer readiness
  • Keep the showroom clean, organized, and visually appealing
  • Resolve customer questions or issues quickly and professionally
  • Support additional tasks and team needs as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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