Job Overview

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Compensation

Salary
Range $35,339.20 - $40,640.08
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Employee assistance program
Professional development opportunities

Job Description

Forsyth County's General Services Department is a vital division committed to enhancing the quality of public services through efficient management and maintenance of county assets. As part of its operations, the department oversees the Automotive Services garage, ensuring the upkeep and service of the county fleet vehicles which play a crucial role in the daily functions of the county government. The department's focus on reliability, responsiveness, and safety is evident in its commitment to provide well-maintained vehicles and related services to county departments and personnel. This establishes the department as a fundamental support system within the local government framework.

The Fleet Attendant position available at Forsyth County General Services Department is a dynamic role located in the automotive garage environment. This role is pivotal in facilitating and assisting with the daily operational tasks necessary for the seamless functioning of the Automotive Services garage. Unlike typical office jobs, this position demands active movement throughout the garage and surrounding areas, including some necessary work outdoors, which suits individuals who thrive in an energetic and physically engaging setting.

The role involves interaction with customers who drop-off or pick-up vehicles, coordinating the flow and placement of fleet vehicles for servicing and return, and assisting with various minor vehicle maintenance tasks. The Fleet Attendant will be tasked with ensuring that vehicles are clean and properly staged for use, which also includes managing the fuel levels at onsite pumps and coordinating fuel deliveries to maintain adequate supply. Furthermore, this position requires a responsible approach to safety and efficiency, ensuring the service bays, parking lots, and staging areas are organized and hazard-free.

This position emphasizes customer service skills, the ability to follow simple but critical instructions, and basic computer literacy to handle documentation and communications related to vehicle servicing. The Fleet Attendant must be able to work independently, adhere to scheduling demands, and maintain effective working relationships with colleagues and customers alike. The role may also involve light maintenance duties depending on the individual's skills, providing an opportunity to engage in hands-on automotive work.

Candidates must possess a high school diploma or GED and hold a valid North Carolina driver's license, with a Commercial Driver's License (CDL) preferred, reflecting the driving requirements associated with transporting various fleet vehicles safely and legally. Overall, this role is ideal for motivated individuals who are proactive, detail-oriented, and capable of working efficiently in a fast-paced and physically active environment while supporting essential county operations through dedicated fleet management.

Job Requirements

  • Graduation from high school or GED
  • Must have a valid N.C. driver's license
  • CDL license preferred
  • Ability to maintain effective working relationships with other employees
  • Ability to understand and follow simple instructions
  • Basic computer literacy to operate programs
  • Ability to adhere to a time schedule independently
  • Physical ability to work in an automotive garage setting and outdoors
  • Maintenance of driver's license in good standing complying with applicable laws and regulations

Job Qualifications

  • Graduation from high school or GED
  • Valid N.C. driver's license
  • CDL license preferred
  • Ability to maintain effective working relationships with other employees
  • Ability to understand and follow simple instructions
  • Basic computer literacy
  • Ability to independently adhere to a time schedule
  • Good communication skills
  • Customer service orientation
  • Capability to work in an active, physical environment
  • Attention to detail

Job Duties

  • Greet customers dropping off or picking up vehicles from Fleet and coordinate next steps for the customer's needs
  • Take vehicle to appropriate bay for service
  • Retrieve vehicle from parking for the customer
  • Coordinate getting the customer a loaner vehicle
  • Provide updates to customers who opt to wait until repairs are complete
  • Oversee movement of vehicles from service bays to parking areas when repairs at direction of automotive technicians and supervisors direction
  • Assist with delivery and pick-up vehicles to/from third party vendors for repairs
  • Take vehicles to local car washes to ensure neat appearance of the County's fleet
  • Assess motor pool vehicle cleanliness
  • Assist customers with miscellaneous needs such as changing wiper blades, assisting with the EV charging stations, or assisting with the onsite fuel pumps
  • Ensure a neat and organized garage service lane, outdoor parking, and staging area for vehicles
  • Ensure the lane is free of hazards
  • Move delivered supplies/materials from garage to storage areas
  • Monitor the onsite fuel pump gasoline and diesel tanks for adequate fuel levels
  • Alert the Office Assistant when fuel orders need to be placed for delivery
  • May be requested to perform light duty maintenance, dependent on skills
  • Perform related work as required
  • Maintain a specific license such as a driver's license in good standing without a lapse or loss of a privilege to drive in compliance with North Carolina law and applicable DOT standards for commercial motor vehicle drivers if required to perform the duties assigned to the position

Job Criteria

Experience

No experience required


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