Fitness Front Desk Attendant

Founded in 1894, The Washington Golf and Country Club (WGCC) stands as one of the nation’s most historic and distinguished private clubs. Nestled with a breathtaking view overlooking the D.C. skyline, WGCC is known for its deep-rooted tradition of excellence, a warm and welcoming community atmosphere, and exceptional experiences for both its members and employees. WGCC caters to a diverse membership, offering distinguished recreational, social, and wellness activities. With an emphasis on creating an inclusive and inviting environment, the club combines history with modern amenities to ensure an unparalleled member experience.

The Fitness Center at WGCC serves as a vibrant hub for health and wellness, fostering a community where members can pursue fitness goals in a supportive and refreshing setting. The club prides itself on maintaining high standards and attention to detail in all aspects of its operations, including front-facing services. To continue this tradition of excellence, WGCC is currently seeking a dedicated Front Desk Attendant to join their dynamic team. This is an hourly position paying $16.00 per hour, offering an opportunity for individuals passionate about fitness, hospitality, and delivering outstanding service to contribute positively to the club’s member experience.

The Front Desk Attendant will play a crucial role in representing the club’s values through exceptional reception and administrative support services. This role focuses heavily on the front entrance and front desk operations, ensuring that every member and guest interaction begins with a warm welcome and efficient handling of their needs. The attendant is responsible for answering and transferring inbound calls, directing patrons to appropriate club areas, and managing special member requests that exceed ordinary expectations. This position demands strong organizational skills and the ability to navigate multiple tasks in a fast-paced environment.

Additionally, the Front Desk Attendant will oversee scheduling and staffing coverage for the front desk area to maintain seamless reception operations. They will manage the booking and recording of all reservations for member events and dining, ensuring communication with the Food & Beverage team to fulfill requests promptly. The role also involves maintaining and updating the club’s website and other communication platforms including email blasts and promotional flyers. Responsibilities include coordinating and posting special event information to various boards and media within the club, maintaining the appearance of the front desk and coat room, and supporting other departments as needed.

The successful candidate will embody professionalism and a polished appearance, demonstrating strong interpersonal skills and a commitment to customer service excellence. This role requires the ability to enforce club policies firmly yet diplomatically, maintain quality and safety standards, and work collaboratively within a team-oriented atmosphere. Strong computer skills in programs such as Outlook, Excel, Word, PowerPoint, website management, and Jonas software are essential for executing daily tasks efficiently.

Joining WGCC means becoming part of a longstanding institution that values tradition, community, and member satisfaction. The Front Desk Attendant position is ideal for individuals seeking to engage in a role that blends administrative duties with direct member interaction, contributing to the wellness and hospitality environment WGCC is proud to offer.