Fitness Center Receptionist (Part-Time)

Savannah, GA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $14.75 - $19.50

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Retention bonus for every year worked starting at $250 (increases by $50 each year)

401k match plan

Free lunch meal while working

Golf privileges (on select days)

Pro-shop discounts

Job Description

Berkeley Hall Club is an exclusive private golf community nestled along the serene banks of the Okatie River in Bluffton, South Carolina. Situated in the heart of the picturesque coastal Lowcountry and just minutes away from Hilton Head Island, Berkeley Hall Club offers a unique blend of natural beauty, world-class golf, and Southern hospitality. Spanning 980 acres, this community is renowned for its casually inviting and active lifestyle, setting the gold standard among private golf communities. The club boasts two exceptional Tom Fazio-designed golf courses that offer not merely a game but a golf retreat experience, featuring stunning lagoons and majestic live oaks that enrich the natural landscape. At the community’s heart lies a breathtaking Jeffersonian-style clubhouse, symbolizing the club’s tradition and commitment to excellence. The club has earned numerous accolades, including the Platinum Club of America, Platinum Club of the World, Distinguished Club Award, Best Residential Courses for both North & South Courses by Golfweek, Top 100 Golf Communities by Travel + Leisure, and Top 100 Premiere Properties by Links Magazine, cementing its reputation as a premier destination in the golfing world.

The position available is for a part-time Fitness Center Receptionist who will report directly to the Fitness Manager and play a vital role in the club’s fitness center operations. This individual serves as the first point of contact for members, guests, and staff entering the fitness facility, delivering warm greetings, accurate check-ins, and prompt assistance. The role demands a high level of professionalism and dedication to exceptional customer service, aligning with Berkeley Hall Club’s mission and vision. The receptionist promotes club amenities and programs, schedules fitness classes, personal training, and spa services while efficiently managing administrative tasks at the front desk, including billing and reservations via the Clubessential POS system. Attention to detail and a proactive approach are essential, as the receptionist also assists with maintaining the cleanliness and safety of the fitness area, reporting maintenance issues, and ensuring the overall positive experience of fitness center users. This role requires someone who is friendly, attentive, and capable of multitasking in a dynamic environment, ready to support the vibrant and active community lifestyle that Berkeley Hall Club offers.

Employment for this position is part-time with the necessity to cover weekends and holidays as needed. The fitness center operates from 7:00 AM to 5:00 PM Monday through Friday, and 8:00 AM to 2:00 PM on weekends. Salary is competitive and commensurate with qualifications and experience. This opportunity is ideal for individuals passionate about health, wellness, and customer service within an elite private club setting, who thrive in an environment where attention to detail and member satisfaction are paramount.

Job Requirements

High school diploma, GED, or equivalent
Exceptional customer service skills
Experience in a fitness center, spa, country club, or hospitality environment preferred
Attention to detail with emphasis on accuracy and quality
Intermediate computer skills including Outlook, MS Word, and Excel
Ability to use Clubessential Club Management Software preferred
Strong verbal and written communication skills
Ability to lift/move up to 50 pounds
Availability to work weekends and holidays as needed

Job Qualifications

High School Diploma, GED, or equivalent required
Exceptional customer service skills
Experience working in a fitness center, spa, country club, or hospitality environment is preferred
Attention to detail with emphasis on accuracy and quality
Intermediate computer skills, including Outlook, MS Word, and Excel
Clubessential Club Management Software preferred
Strong verbal and written communication skills

Job Duties

Greet and sign in members and guests in a warm and friendly manner and address all members properly by name
To promote the facility amenities, programs, and the Club while maintaining a high level of professionalism and service that aligns with the Mission and Vision Statement of the Club
Answer telephones promptly and courteously and direct all calls to the appropriate areas
Make certain that members' requests or inquiries are satisfied
Provide members and guests with timely and efficient service(s)
Schedule members for classes, training sessions, and spa services
Contact members to update class or training session information
Confirm appointments
To create personalized service for members, including providing towel and water service while members are exercising
Perform administrative duties for the front desk, member/guest check-in, and reservations
Assist with billing of all personal training, massages, and classes during his/her shift through the Clubessential POS System
Maintain Spa & Fitness Center files
Perform open and close of business functions following guidelines and procedures established by the Club
Periodically inspect treatment rooms
Clean wet areas as necessary
Pick up weights and any dangerous items throughout the day in the workout room
Fill out repair form and report to the Fitness Manager any problems with exercise equipment and or maintenance issues
Communicate to the Fitness Manager pertaining to any problems with trainers, massage therapists, class instructors, members, and staff
Generate ad hoc reports on Fitness Center usage and trainer data
Attend all staff meetings
Must be able to lift/move up to 50 pounds