Fitness Center Receptionist

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $15.00 - $22.00
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Work Schedule

Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Life insurance
Paid Time Off
Paid parental leave

Job Description

Plus One is a leading provider of fitness and well-being services, operating as part of the Optum Workplace Well-being portfolio. The company is dedicated to delivering comprehensive health and wellness programs to clients across a diverse range of industries. Known for its commitment to fostering healthier lifestyles through engaging and supportive environments, Plus One integrates fitness, nutrition, ergonomics, wellness coaching, and health promotion into its offerings. The establishment serves as a trusted partner for organizations aiming to enhance employee engagement and promote overall well-being in the workplace. Based in Midtown Manhattan, New York, Plus One maintains a high-profile fitness center that embodies its core values of hospitality, empathy, and fun.\n\nThe role in question is for a Receptionist to be stationed at Plus One's fitness center in Midtown Manhattan. This position operates within a dynamic and fast-paced environment where professionalism, reliability, and a positive attitude are essential. The Receptionist will work afternoon to evening shift hours from 12:45 pm to 9:15 pm, engaging directly with members and visitors to create a welcoming atmosphere. As the first point of contact for the facility, the Receptionist plays a pivotal role in ensuring that every guest feels valued and supported throughout their experience. The job encompasses a variety of responsibilities ranging from greeting members warmly to managing administrative front desk duties and maintaining the cleanliness and organization of the facility.\n\nKey duties include addressing members' feedback, handling account inquiries and payments, and overseeing inventory related to supplies and retail products within the center. The ideal candidate must possess strong customer service skills, organizational abilities, and competence in basic computer applications including Microsoft Word, Excel, and Outlook. Additional certifications such as CPR/AED and First Aid are advantageous and may be reimbursed by the company, emphasizing Plus One’s dedication to a safe and health-conscious environment. This role offers a competitive hourly wage ranging between $15 and $22, influenced by factors like education, experience, and certifications. Furthermore, the position includes eligibility for a wide array of benefits, which contribute to professional growth, financial security, and overall wellness. These benefits include medical, dental, and vision plans, 401(k) options, paid parental leave, paid time off, and access to wellness programs and fitness memberships. Plus One prides itself on being an equal opportunity employer and adheres strictly to non-discrimination policies and drug-free workplace standards, ensuring a fair and supportive workplace environment for all employees.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or front desk roles preferred
  • Ability to work shift hours from 12:45 pm to 9:15 pm
  • Strong communication and interpersonal skills
  • Ability to maintain professionalism and reliability
  • Willingness to obtain CPR/AED and First Aid certifications if applicable
  • Must pass a drug test

Job Qualifications

  • Strong customer service skills
  • Competence with basic computer skills, Microsoft Suite (Word, Excel, Outlook) and web applications
  • Ability to network, engage and interact with all clients, guests and members
  • CPR/AED and First Aid certifications (preferred)

Job Duties

  • Greet members and guests with warmth and professionalism as they enter the facility
  • Respond to and provide assistance with members’ feedback and concerns in a timely and professional manner, escalating to management as needed
  • Handle account inquiries and payments
  • Fulfill front desk administrative duties
  • Ensure facility cleanliness and manage inventory of supplies and retail products

Job Criteria

Experience

No experience required


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