Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $28.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) plan eligibility
Paid Time Off
employee discount
Daily family meal
education benefits
Job Description
Merriman's Honolulu is a renowned restaurant located in the heart of Hawaii, celebrated for its commitment to delivering exceptional dining experiences that combine locally sourced ingredients with impeccable service. As an esteemed establishment within the hospitality industry, Merriman's prides itself on creating an atmosphere that is not merely about food and beverages but is centered around providing guests with a memorable and enjoyable time. This commitment to excellence has earned Merriman's a loyal clientele and a respected reputation across Honolulu and beyond.
Merriman's Honolulu is currently seeking enthusiastic and personable Hosts to join their growing team. The role of the Host, often known as the First Impression, is vital in ensuring that every guest's arrival sets the tone for an outstanding dining experience. The Host is responsible for greeting guests professionally, managing reservations, and effectively communicating with management and staff to maintain smooth operations. This position emphasizes creating a welcoming and positive first impression that complements Merriman's mission to provide "a great time" for its patrons. Whether you thrive in dynamic social environments or enjoy creating connections with people, this opportunity is designed for those who are motivated by teamwork and guest satisfaction.
The role is offered at a competitive starting pay rate between $23 and $28 per hour, which includes a base hourly wage of $16 plus tips ranging from $7 to $12 per hour. This compensation reflects Merriman's dedication to valuing their team members and rewarding them appropriately for their contribution to the guest experience. Furthermore, the employment package is well-rounded with several benefits, reinforcing Merriman's commitment to the well-being and professional growth of its employees.
Hosts at Merriman's Honolulu are expected to perform a range of essential functions including greeting guests both in-person and over the phone, providing accurate wait time estimates, managing reservations, and assisting with various operational tasks like confirming daily reservations and coordinating transportation for guests. The ability to handle general guest complaints responsibly and refer complex issues to management illustrates the position's importance in customer service excellence. This role not only demands strong interpersonal skills but also requires adaptability, multitasking, and professionalism to thrive in a bustling restaurant environment.
Joining Merriman's means becoming part of a supportive, lively, and customer-centric team that values fun along with hard work. The company encourages a positive workplace culture where time spent on the job is enjoyable, reflecting its belief that delivering a great guest experience starts with happy employees. If you are a motivated individual passionate about hospitality and looking for a rewarding career opportunity, Merriman's Honolulu invites you to apply and become a key player in crafting extraordinary moments for guests every day.
Merriman's Honolulu is currently seeking enthusiastic and personable Hosts to join their growing team. The role of the Host, often known as the First Impression, is vital in ensuring that every guest's arrival sets the tone for an outstanding dining experience. The Host is responsible for greeting guests professionally, managing reservations, and effectively communicating with management and staff to maintain smooth operations. This position emphasizes creating a welcoming and positive first impression that complements Merriman's mission to provide "a great time" for its patrons. Whether you thrive in dynamic social environments or enjoy creating connections with people, this opportunity is designed for those who are motivated by teamwork and guest satisfaction.
The role is offered at a competitive starting pay rate between $23 and $28 per hour, which includes a base hourly wage of $16 plus tips ranging from $7 to $12 per hour. This compensation reflects Merriman's dedication to valuing their team members and rewarding them appropriately for their contribution to the guest experience. Furthermore, the employment package is well-rounded with several benefits, reinforcing Merriman's commitment to the well-being and professional growth of its employees.
Hosts at Merriman's Honolulu are expected to perform a range of essential functions including greeting guests both in-person and over the phone, providing accurate wait time estimates, managing reservations, and assisting with various operational tasks like confirming daily reservations and coordinating transportation for guests. The ability to handle general guest complaints responsibly and refer complex issues to management illustrates the position's importance in customer service excellence. This role not only demands strong interpersonal skills but also requires adaptability, multitasking, and professionalism to thrive in a bustling restaurant environment.
Joining Merriman's means becoming part of a supportive, lively, and customer-centric team that values fun along with hard work. The company encourages a positive workplace culture where time spent on the job is enjoyable, reflecting its belief that delivering a great guest experience starts with happy employees. If you are a motivated individual passionate about hospitality and looking for a rewarding career opportunity, Merriman's Honolulu invites you to apply and become a key player in crafting extraordinary moments for guests every day.
Job Requirements
- Must be willing and available to work evenings, weekends and holidays as needed
- Ability to arrive on time for scheduled shifts
- Ability to work flexible hours including nights and weekends
- Previous experience in restaurant or hospitality preferred
- Ability to communicate effectively with guests and team members
- Basic computer literacy including familiarity with point-of-sale systems
- Physical ability to walk, stand, bend, stoop, squat and stretch for extended periods
- Ability to handle guest inquiries and complaints professionally
- Must be able to tolerate various environmental conditions such as sun, wind and rain
Job Qualifications
- Ability to work in a dynamic environment
- Must be willing and available to work evenings, weekends and holidays as needed
- Good judgment and the ability to multi-task
- Well-developed interpersonal skills to communicate in a professional and courteous manner with guests, co-workers and management
- Computer knowledge including but not limited to point-of-sale systems and data entry
- Ability to arrive on time to work and work a flexible schedule including nights, weekends, and holidays
- Previous restaurant or hospitality experience preferred
Job Duties
- Provide exceptional guest service
- Greet each guest professionally in person and on the phone
- Estimate wait times for scheduled and unscheduled reservations
- Answer the telephone promptly and professionally
- Handle general complaints and refer customer service issues to the manager on duty
- Perform a variety of tasks related to assisting restaurant operations including answering telephones, calling out and confirming daily reservations, advising guests of hours, promotions, menu items and other pertinent information, calling out shuttles, taxis and other means of transportation for guests, and providing directions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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