Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Group medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
flexible benefit plan
Employee assistance program
Paid Time Off
401(k) plan with Company Match
Complimentary team member meals
Complimentary room nights at CoralTree Hospitality managed properties
Job Description
Pier Sixty-Six Resort stands as South Florida's beacon of hospitality, recently reopening in Fort Lauderdale to offer guests an exceptional luxury experience. This illustrious resort is renowned for its famed superyacht marina and the iconic rotating spires of the Pier-Top lounge, setting a new standard in the region for elevated leisure and comfort. Nestled within a sprawling 32-acre waterfront enclave, Pier Sixty-Six Resort features an impressive portfolio of accommodations including 325 guest rooms, suites, and villas, complemented by an exclusive collection of 91 Private Resort Residences. The resort boasts 12 distinctive restaurants and lounges, a luxurious spa, multiple pool options... Show More
Job Requirements
- Minimum of 2 years fine dining service experience
- Knowledge of Italian cuisine
- Hotel experience preferred
- High school diploma preferred
- Must be able to speak, comprehend, read, and write English
- Must have effective communication skills
- Ability to work well in stressful and high-pressure environments
- Ability to stand or walk for extended periods
Job Qualifications
- Energetic and enthusiastic personality
- Effective communication skills
- Ability to uphold and implement service standards
- Strong organizational and prioritization skills
- Ability to interact well with associates and guests
- Capable of working under high-pressure situations
- Physically able to stand or walk for long periods
- Experience in fine dining service
- Knowledge of Italian cuisine
- Prior hotel experience preferred
- High school diploma preferred
Job Duties
- Able to explain ingredients and preparation techniques to guests
- Discuss daily specials with customers
- Be detail oriented in all service aspects
- Recommend meals and suggest wine pairings
- Maintain thorough knowledge of FORBES standards
- Serve food courses and alcoholic beverages
- Set tables according to service standards
- Answer guest questions about menu selections
- Communicate with the kitchen about orders, wait times, and special requests
- Record transactions accurately in the InfoGenesis system
- Check in with guests to ensure satisfaction
- Maintain cleanliness of work areas and dining ware
- Complete closing duties including restocking and securing premises
- Present physical checks and process payments accurately
- Ensure professional appearance and uniform standards
- Welcome and acknowledge guests per five-star protocol
- Bus tables and run food when possible
- Anticipate and address guest service needs proactively
- Use clear, professional communication
- Foster positive relationships with team members
- Adhere to quality and service standards
- Safely move objects up to 20 pounds
- Express genuine appreciation to guests
- Perform other duties as assigned by supervisors
- Adhere to departmental policies
- Communicate effectively with all staff
- Practice active listening skills
- Maintain cleanliness of personal and general work areas
- Follow grooming and dress standards
- Be courteous to guests and coworkers
- Follow workplace harassment policies
- Be knowledgeable about hotel services and local attractions
- Know all liquor, beer, and non-alcoholic selections and proper glassware
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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