Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.25 - $17.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities
Job Description
Dukes Steakhouse is a premier fine dining establishment renowned for its exceptional culinary offerings and elegant atmosphere. Situated in a vibrant setting, Dukes Steakhouse emphasizes creating memorable dining experiences through exquisite cuisine, attentive service, and a sophisticated environment tailored to meet the expectations of discerning guests. The restaurant prides itself on its dedication to quality, professionalism, and customer satisfaction, making it a top choice for both locals and visitors seeking a refined dining experience. With a commitment to excellence, Dukes Steakhouse continually strives to uphold its reputation as a leader in the fine dining industry, offering a diverse menu that features prime cuts of steak, fresh seafood, and expertly curated wine selections.
The Fine Dining Host or Hostess role at Dukes Steakhouse is integral to maintaining the restaurant's high standards and creating a welcoming, professional environment that enhances the overall guest experience. This position focuses on ensuring every guest feels valued from the moment they enter the restaurant until they depart. The host or hostess is responsible for managing guest seating, accommodating special requests, and coordinating the flow of the dining room to balance service across all sections effectively. Furthermore, this role involves promoting current wine specials and other promotions, which enrich the dining experience and encourage guest engagement.
Ideal candidates will possess strong interpersonal skills to build positive rapport with guests while displaying a polished and courteous demeanor. Fine dining experience is preferred, as is knowledge of wine and wine service, which supports the restaurant's emphasis on an elevated dining atmosphere. The role also requires excellent communication skills to relay guest feedback and special occasion details to management promptly, helping to ensure seamless service and guest satisfaction.
Candidates must be at least 21 years of age and comply with all applicable health codes and regulations. The ability to work effectively both independently and as part of a team is essential, given the fast-paced, dynamic nature of the environment. Additionally, experience or familiarity with casino operations is considered a plus, reflecting the restaurant's location and clientele. This position requires adaptability to work in an environment that may include exposure to secondary smoke, high noise levels, bright lights, and dust.
Candidates will also be responsible for managing reservations using the Info Genesis System, maintaining accurate records in accordance with established procedures. Flexibility to perform additional duties as assigned is expected, supporting the overall operational efficiency and guest satisfaction goals of Dukes Steakhouse. This role is ideal for individuals passionate about hospitality and fine dining who are looking to grow their career in a prestigious setting that values service excellence and customer loyalty.
The Fine Dining Host or Hostess role at Dukes Steakhouse is integral to maintaining the restaurant's high standards and creating a welcoming, professional environment that enhances the overall guest experience. This position focuses on ensuring every guest feels valued from the moment they enter the restaurant until they depart. The host or hostess is responsible for managing guest seating, accommodating special requests, and coordinating the flow of the dining room to balance service across all sections effectively. Furthermore, this role involves promoting current wine specials and other promotions, which enrich the dining experience and encourage guest engagement.
Ideal candidates will possess strong interpersonal skills to build positive rapport with guests while displaying a polished and courteous demeanor. Fine dining experience is preferred, as is knowledge of wine and wine service, which supports the restaurant's emphasis on an elevated dining atmosphere. The role also requires excellent communication skills to relay guest feedback and special occasion details to management promptly, helping to ensure seamless service and guest satisfaction.
Candidates must be at least 21 years of age and comply with all applicable health codes and regulations. The ability to work effectively both independently and as part of a team is essential, given the fast-paced, dynamic nature of the environment. Additionally, experience or familiarity with casino operations is considered a plus, reflecting the restaurant's location and clientele. This position requires adaptability to work in an environment that may include exposure to secondary smoke, high noise levels, bright lights, and dust.
Candidates will also be responsible for managing reservations using the Info Genesis System, maintaining accurate records in accordance with established procedures. Flexibility to perform additional duties as assigned is expected, supporting the overall operational efficiency and guest satisfaction goals of Dukes Steakhouse. This role is ideal for individuals passionate about hospitality and fine dining who are looking to grow their career in a prestigious setting that values service excellence and customer loyalty.
Job Requirements
- Highschool diploma/GED
- Previous fine dining experience preferred
- Must be at least 21 years of age
- Must comply with all applicable health codes and regulations
- Ability to work effectively both independently and in a team-oriented environment
- Knowledge of casino operations and environment preferred
- Thorough knowledge of wine and wine service preferred
- Excellent verbal and written communication skills
- Must be able to work in an environment with exposure to secondary smoke, high noise levels, bright lights, and dust
Job Qualifications
- Highschool diploma/GED
- Previous fine dining experience preferred
- Knowledge of wine and wine service preferred
- Excellent verbal and written communication skills
- Ability to work effectively both independently and in a team-oriented environment
- Knowledge of casino operations and environment preferred
- Must be at least 21 years of age
- Must comply with all applicable health codes and regulations
Job Duties
- Provide friendly, responsive, and professional guest service at all times
- Build positive rapport with guests while escorting them to their tables
- Accommodate guest seating requests whenever possible
- Manage seating rotations to ensure balanced service across all sections
- Promote and highlight current wine specials and promotions
- Communicate guest needs and special occasions, such as birthdays and anniversaries, to leadership
- Relay guest compliments, concerns, and feedback to management promptly
- Monitor the flow of business and adjust seating and staffing support as needed
- Take guest reservations and maintain accurate reservation records in accordance with established procedures
- Perform additional duties and responsibilities as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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