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Fine-Dining Expo - Cheever's Cafe OKC

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.00 - $23.50
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Work Schedule

Standard Hours
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Benefits

competitive pay
Paid Time Off
Health Insurance
Employee Discounts
training programs
Opportunity for growth
holiday closures

Job Description

Cheever's Cafe is a renowned establishment in Oklahoma City, celebrated for more than 25 years as a cornerstone of the local dining scene. Known for its warm hospitality and elevated comfort food, Cheever's Cafe has built a reputation that blends traditional hospitality values with contemporary culinary excellence, making it a favorite among locals and visitors alike. As a part of the Good Egg Dining Group, the cafe commits itself to creating multi-generational relationships and memorable dining experiences through dedication to exceptional service and executional excellence. This dedication exemplifies the high standards and values upheld across the group, grounding Cheever's Cafe in a mission to positively impact lives through food and hospitality.

The role of an Expo at Cheever's Cafe is pivotal in maintaining the seamless coordination between the front of house (FOH) and back of house (BOH) operations. Expos ensure that every dish leaving the kitchen meets the highest standards of consistency, presentation, and temperature, which directly affects guests' dining experiences. This position demands an individual who thrives on details, can keep the line running efficiently, and embodies what the cafe defines as Extreme Hospitality. The Expo acts as a final checkpoint for every plate, ensuring accuracy and excellence before service to the guest. Beyond just food quality, the role involves clear, effective communication between service and kitchen teams for smooth operational flow.

Cheever's Cafe invests in its team members through competitive pay, paid time off, health insurance for qualifying full-time staff, and comprehensive training programs. The job comes with significant perks like being closed on major holidays including Thanksgiving, Christmas Day, New Year's Day, Fourth of July, Labor Day, and Memorial Day, which allows employees quality time off to rest and recharge. Additionally, staff enjoy employee discounts at other Good Egg Dining Group establishments and the prospect of career growth through internal promotions. The company is committed to cultivating a supportive environment where employees can expand their skills and realize their potential.

In summary, the Expo role at Cheever's Cafe is not merely about food inspection—it represents a critical touchpoint that ensures exceptional guest experiences, fosters a collaborative team environment, and upholds the culinary trust and hospitality standards that the restaurant is known for. It requires an individual who communicates effortlessly, manages emergencies with poise, and supports the team dynamically to keep all restaurant operations flowing smoothly. Anyone passionate about hospitality and eager to be part of a deeply respected dining institution will find the Expo position at Cheever's Cafe both rewarding and challenging, offering numerous opportunities to grow within a company that values dedication and excellence in both service and culinary matters.

Job Requirements

  • High school diploma or equivalent
  • former back of house experience
  • excellent communication skills
  • ability to multitask effectively
  • knowledge of food safety and hygiene standards
  • physical ability to stand for extended periods
  • able to carry heavy trays
  • capable of working in a fast-paced environment
  • strong organizational skills
  • willingness to work flexible hours including holidays and weekends

Job Qualifications

  • Excellent communication and negotiation skills
  • outstanding coordination and multi-tasking abilities
  • well-organized
  • former BOH experience
  • ability to lead and direct people
  • possess a basic knowledge of dining room service procedures and functions
  • possess a basic knowledge of kitchen, food safety, and health code procedures
  • ability to work in high pressure situations
  • dexterity in using kitchen equipment or utensils and carry heavy trays
  • be able to work in a standing position for long periods of time (up to 6 hours)
  • a passion for extreme hospitality

Job Duties

  • Know restaurant concept, service and hospitality standards, table numbers, wait sections, menu, and specials
  • can effectively answer guest and waitstaff questions regarding the restaurant or menu
  • monitor ticket times and maintain food consistency throughout the shift
  • communicate all requests and issues effectively between the FOH and BOH
  • manage all food allergy requests according to company safety standards
  • ensure the efficient flow of orders from the servers to the kitchen
  • ensure orders are being prepared with the correct priority
  • serve as 'Final Check' of all dishes before leaving the kitchen line for accuracy, presentation and proper temperature
  • keeps front kitchen line clean, organized, and free of debris
  • assists in upholding quality and sanitation standards in the kitchen
  • assist in the restocking and replenishment of clean china and to-go supplies
  • prepare and maintain garnish station
  • be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

Job Criteria

Experience

Mid Level (3-7 years)


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