Financial Services Operations Representative I

SS&C Technologies is a leading global financial services and healthcare technology company headquartered in Windsor, Connecticut. With over 27,000 employees spread across 35 countries, the company proudly supports more than 20,000 financial services and healthcare organizations worldwide, ranging from some of the largest multinational corporations to small and mid-market firms. SS&C is known for combining proprietary technology with deep industry expertise, providing its clients with scalable, innovative solutions that address the complexities of financial and healthcare operations. The company's dedication to technology and professional excellence makes it a standout in its industry, continuously innovating to meet evolving client needs and regulatory demands.

The Financial Services Operations Representative I role at SS&C Technologies is positioned under the hybrid work model based in Kansas City, MO, requiring employees to be on-site six days per month. The position plays a critical role as the first point of contact for clients and their customers, delivering transaction processing services with a strong customer service focus. Individuals in this role are part of a collaborative team environment, committed to professional growth and the delivery of high-quality service. This opportunity offers employees exposure to real-world operational challenges and enterprise-level environments, and the chance to engage with cutting-edge financial platforms and technologies.

As a Financial Services Operations Representative I, the successful candidate will be responsible for processing a high volume of transactions related to alternative investment accounts, including tasks such as purchases, redemptions, transfers, and account updates. Attention to detail, accuracy, and adherence to processes and controls are paramount, especially in a highly regulated and controlled setting to ensure compliance with internal policies and external regulatory standards. The role also involves validating transactional data to maintain integrity and reduce risk to the organization.

Collaboration is another vital component, as the representative works alongside internal teams to resolve discrepancies and enhance overall operational efficiency. SS&C encourages a culture of continuous learning and flexibility; as such, cross-training is an expected part of the role to broaden knowledge and support team adaptability. Moreover, this position demands flexibility to manage peak workloads, including the willingness to work overtime when necessary.

SS&C Technologies offers a comprehensive total rewards package that supports employee wellbeing, career growth, and financial security. Benefits include medical, dental, and vision coverage; a 401(k) plan with a company match; paid time off including holidays and parental leave; and opportunities for professional development reimbursement. This role promises a professional environment where innovation meets global opportunity, making it an excellent career choice for motivated individuals seeking growth within financial services operations.