Fin & Tonic Food Runners

Our establishment is a premier dining venue dedicated to delivering an exceptional culinary experience to every guest. We pride ourselves on our commitment to quality, excellence, and impeccable service, ensuring that each visit is memorable and satisfying. As a prominent player in the hospitality industry, we maintain high standards in food preparation, presentation, and customer interaction to uphold our reputation as a 5 Star establishment. Our team-oriented environment fosters collaboration between front-of-house and back-of-house staff, especially during peak service hours, to guarantee that all guests receive timely and courteous attention. We strive to create a professional and supportive workplace where each member contributes to our mission of gastronomy excellence and customer satisfaction.

The Food Runner role is an integral part of our service team and reports directly to the Executive Chef. This position involves coordinating closely with both the front-of-house management and the service team to facilitate seamless communication and delivery throughout the dining service. The Food Runner is responsible for setting up the expo station, which includes preparing garnishes, sauces, and condiments essential for the efficient running of service. Prior to service, the Food Runner ensures that all cleaning and sanitation materials are in place to maintain hygiene standards.

During service, the Food Runner runs food orders in a timely and accurate manner while assisting with plating alongside the Executive Chef. Maintaining the highest standards for plating consistency is critical, as visual presentation profoundly impacts the guest's dining experience. Delivering food with a friendly demeanor and ensuring guests receive their orders promptly reflect the position's customer service focus.

After the family meal concludes, the Food Runner assists with cleaning the line and thoroughly sanitizing the expo station before checking out with the kitchen management team. This role requires attention to detail, effective multitasking, and a positive attitude to enhance the overall operational flow and uphold the establishment's high standards throughout every shift. As a vital link between kitchen and service staff, the Food Runner helps ensure the smooth execution of each service period, reinforcing our commitment to excellence and guest satisfaction.