Job Overview
Employment Type
Temporary
Compensation
Hourly
Exact $28.00
Work Schedule
Fixed Shifts
Benefits
Dental Insurance
Health Insurance
401(k)
Disability insurance
Vision Insurance
Life insurance
Job Description
FIFA26 is the organizing body behind the FIFA World Cup 26, a globally significant sporting event that will for the first time feature 48 teams and be co-hosted by three countries: Canada, Mexico, and the United States. This groundbreaking event aims to unite fans and players from North America and around the world in an extraordinary celebration of football. The expansive scale of this tournament introduces fresh opportunities for engagement and participation, redefining excellence in the realm of international sports events. The organizational workforce behind FIFA26 is tasked with delivering an unforgettable and impeccably managed event, spanning multiple venues across three nations. This creates a dynamic and unique working environment for those involved, with diverse roles crucial for its success.
The position of FIFA Fan Operations Venue Coordinator is a vital fixed-term contract role based in Los Angeles, providing onsite support during match days. Reporting directly to the FIFA Fan Operations Venue Lead, the Venue Coordinator will play a key role within the FIFA26 Fan Operations team. The scope of this role involves close collaboration with FIFA Headquarters and other critical stakeholders to ensure a seamless and positive fan experience across the event venues. The Venue Coordinator will oversee important aspects such as managing volunteers, gate supervisors, and coordinating fan services efficiently. The position calls for an experienced professional adept in event management or operations with the capacity to handle high-pressure situations and multi-channel communication necessary for large scale sports events.
This role offers candidates an opportunity to contribute meaningfully to a highly visible global event, leveraging their leadership, decision making, and problem-solving skills. FIFA26 values accountability, initiative, and innovation, expecting the Venue Coordinator to not only deliver but also anticipate challenges and creatively solve problems within a dynamic and rapidly changing environment. Engagement with diverse teams, including accessibility and audio descriptive services, highlights the inclusive nature of the event planning. The role also emphasizes the responsible stewardship of company assets and effective collaboration across various departments to maintain operational excellence.
Compensation for this role is competitive with an hourly rate of $28 in compliance with California's Equal Pay and Opportunity Act. The package additionally includes medical, dental, vision, disability, life insurance, and a 401k retirement plan, reflecting FIFA26's commitment to employee welfare. Those interested in being part of this once-in-a-lifetime event can expect to work in an energetic and team-driven atmosphere that harnesses global sporting passion. This position is ideal for professionals with event leadership experience, effective communication skills, and the ability to adapt swiftly in a fast-paced environment, all while contributing to a historic sporting milestone.
The position of FIFA Fan Operations Venue Coordinator is a vital fixed-term contract role based in Los Angeles, providing onsite support during match days. Reporting directly to the FIFA Fan Operations Venue Lead, the Venue Coordinator will play a key role within the FIFA26 Fan Operations team. The scope of this role involves close collaboration with FIFA Headquarters and other critical stakeholders to ensure a seamless and positive fan experience across the event venues. The Venue Coordinator will oversee important aspects such as managing volunteers, gate supervisors, and coordinating fan services efficiently. The position calls for an experienced professional adept in event management or operations with the capacity to handle high-pressure situations and multi-channel communication necessary for large scale sports events.
This role offers candidates an opportunity to contribute meaningfully to a highly visible global event, leveraging their leadership, decision making, and problem-solving skills. FIFA26 values accountability, initiative, and innovation, expecting the Venue Coordinator to not only deliver but also anticipate challenges and creatively solve problems within a dynamic and rapidly changing environment. Engagement with diverse teams, including accessibility and audio descriptive services, highlights the inclusive nature of the event planning. The role also emphasizes the responsible stewardship of company assets and effective collaboration across various departments to maintain operational excellence.
Compensation for this role is competitive with an hourly rate of $28 in compliance with California's Equal Pay and Opportunity Act. The package additionally includes medical, dental, vision, disability, life insurance, and a 401k retirement plan, reflecting FIFA26's commitment to employee welfare. Those interested in being part of this once-in-a-lifetime event can expect to work in an energetic and team-driven atmosphere that harnesses global sporting passion. This position is ideal for professionals with event leadership experience, effective communication skills, and the ability to adapt swiftly in a fast-paced environment, all while contributing to a historic sporting milestone.
Job Requirements
- Bachelor’s degree
- 3+ years of experience in event management and/or operations roles
- Strong problem-solving skills
- Ability to use complex communication pathways
- Effective interpersonal skills
- Ability to pivot your work in dynamic environments
- Experience working with large teams
- Public speaking experience
- Leadership experience with part time staff or volunteers
- Fluent in English
- Proficient in MS Office and collaboration tools
Job Qualifications
- Bachelor’s degree
- Strong problem-solving skills with the ability to make decisions quickly and willing to address potential issues proactively
- Ability to use complex communication pathways to quickly access resources
- Effective interpersonal skills with the ability to build and maintain professional relationships across diverse teams and partners
- Ability to pivot your work in response to dynamic environment with rapidly changing situations
- 3+ years of experience in event management and/or operations roles
- Experience working and collaborating with large teams
- Public speaking experience
- Leadership experience, specifically with part time staff and/or volunteers a plus
- Fluent in English
- Spanish and/or French proficiency is a plus
- Proficient in MS Office (Excel, Word, PowerPoint, Outlook, Teams, Visio & Project) and planning software and online collaboration tools
Job Duties
- Serve as a point of contact for the FIFA Fan Operations Venue Lead on all fan services operations
- Manage the Gate Supervisors ensuring they are briefed and have the operational equipment required
- Responsible for the deployment, briefing and overall management of the Fan Operations volunteers
- Ensure that critical event and venue information is available to fans and staff through multiple channels
- Coordinate with Audio Descriptive Commentators
- Oversight of the Restricted Item Storages located across the stadium
- Work alongside the Accessibility team to ensure all mobility and accessible services are delivered to a high standard
- Responsible for the maintenance and deployment of company assets and equipment
- Collaborate with other departments to identify and solve any potential issues
- Other duties as assigned by Fan Operations Venue Lead
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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