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Job Overview
Employment Type
Temporary
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401k Retirement Plan
Job Description
FIFA26 is an organization dedicated to orchestrating one of the most significant global sporting events, the FIFA World Cup 26TM. Marking a historic evolution, this tournament is the first to feature 48 teams and will be hosted across three countries – Canada, Mexico, and the United States. By embracing this expanded format, FIFA26 aims to enhance the event's scope, participation, and fan engagement, creating unparalleled experiences for players and devotees worldwide. The organization is driven by the vision of uniting the world through football, fostering inclusivity and excitement across North America and beyond.
The FIFA World Cup 26TM p... Show More
The FIFA World Cup 26TM p... Show More
Job Requirements
- Bachelor’s degree
- Minimum 2 years of supervisory experience in gate services or related field
- Available for all matches at the venue
- Excellent communication skills
- Strong organizational and time management skills
- Familiarity with security regulations
- Ability to make sound decisions under pressure
- Experience managing and leading teams
- Fluent in English
- Proficiency in Microsoft Office and collaboration tools
Job Qualifications
- Bachelor’s degree
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Familiarity with security regulations and best practices
- Ability to make sound decisions under pressure and handle challenging situations with professionalism
- Proven leadership in managing teams, preferably with volunteer experience
- Fluent in English, Spanish and/or French proficiency is a plus
- Proficient in Microsoft Office and planning software
Job Duties
- Manage match day operations for assigned fan operations volunteers including coordination of deployments and breaks
- Serve as first point of contact for volunteer questions and welfare
- Provide regular reports and updates to Fan Operations Coordinator on gate operations and volunteer performance
- Monitor crowd flow and raise issues promptly to relevant stakeholders
- Oversee security and access control procedure adherence at gates
- Collaborate with security, operations, and management teams to improve gate processes
- Communicate effectively with fans, vendors, and other stakeholders to resolve issues and provide wayfinding assistance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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