FIFA Fan Operations Gate Supervisor - Match Day Only

FIFA26 is the organizing committee responsible for delivering the extraordinary and unforgettable experience of the FIFA World Cup 26. This landmark tournament redefines global soccer by expanding to feature 48 teams and will be uniquely hosted by three countries: Canada, Mexico, and the United States. This collaborative event represents not only sporting excellence but also a unifying cultural experience that brings together fans, players, and communities from all over the world. By combining world-class planning and operations, FIFA26 ensures the highest standards in delivering match day experiences that are safe, seamless, and memorable. The organization is committed to fostering inclusivity, innovation, and leadership as essential tenants in executing this historic event. Their dedication extends across multiple host cities with an overarching emphasis on teamwork, integrity, and operational excellence.

The role of FIFA Fan Operations Gate Supervisor is critical to the success of match day experiences at FIFA World Cup 26 venues. It is a match day-only position, requiring participation in mandatory pre-tournament training. Reporting directly to the Fan Operations Venue Lead, the Gate Supervisor will lead a team of Fan Operations Volunteers, ensuring operational efficiency and safety at entry gates. The supervisor acts as the primary point of contact for volunteers, coordinating their deployment, managing breaks, and overseeing their welfare. The Gate Supervisor is responsible for monitoring gate operations, maintaining compliance with security and access control standards, and addressing any crowd flow or operational issues promptly. The role demands strong leadership and communication skills to collaborate effectively with security teams, vendors, and other operational staff to maintain a smooth and secure fan experience from last mile arrival to stadium entrance. The position requires a proactive approach for problem-solving, ensuring adherence to company policies and safety regulations, and providing fans with clear wayfinding and assistance. Candidates must demonstrate accountability, decisiveness under pressure, inclusivity, initiative, innovation, and vision to embody the values and meet the demands of this high-profile event. This fixed term contract role is onsite in New York/New Jersey and offers a competitive daily pay of $225, aligned with local regulations and candidate qualifications. FIFA26 also provides a comprehensive benefits package including medical, dental, vision, disability, life insurance, and a 401k retirement plan. This opportunity is ideal for professionals with supervisory experience in gate services or related fields who seek a dynamic environment to contribute to one of the largest global sporting events of our time.