Field Store Associate

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $20.00
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Training and development programs
flexible scheduling
Employee assistance program

Job Description

Sherwin-Williams is a leading global manufacturer and distributor of paints, coatings, and related products. With a rich history of innovation and quality, Sherwin-Williams is dedicated to inspiring and improving the world by coloring and protecting what matters. The company operates a diverse portfolio that includes retail stores, manufacturing facilities, and distribution centers, serving professional contractors, homeowners, and businesses worldwide. Known for its commitment to sustainability, community involvement, and employee development, Sherwin-Williams fosters an inclusive culture where diversity and talent are valued and nurtured.

The Field Store Associate position at Sherwin-Williams plays a crucial role in driving sales and enhancing customer experience within Lowe's stores, specifically located at Lowe’s Store #750 at 22600 Eastex Fwy, Kingwood, TX 77339. This part-time role is dynamic and involves working days, afternoons, and weekends based on business needs, offering flexibility with a schedule that may evolve according to seasonal and operational demands.

As a Field Store Associate, your primary responsibility is to engage with customers in the Paint and Pro departments to increase sales and customer satisfaction. You will act as an ambassador for Sherwin-Williams and its renowned brands, delivering exceptional service by understanding customer needs, assisting with product selections, and providing expert advice. This role requires a strong knowledge of paints, coatings, and related products, as well as the ability to operate equipment such as tinting and mixing machines. You will also play a key role in merchandising, ensuring that displays meet quality standards and are visually appealing to shoppers.

A critical element of this role is training and supporting Lowe's associates, helping them to develop product knowledge, sales techniques, and application methods, which fosters a collaborative and informed retail environment. Your efforts in training directly influence sales outcomes and customer satisfaction levels.

The position also emphasizes maintaining compliance with company policies and safety standards, including a background check process to ensure a secure and trustworthy workplace. Sherwin-Williams values integrity and professionalism, and as such, expects its associates to uphold the highest standards in customer interaction, merchandise handling, and work ethic.

Joining Sherwin-Williams means more than just a job; it’s an opportunity to be part of a company that values personal growth, community connection, and innovation. Employees receive comprehensive training, benefit from career development opportunities, and enjoy a supportive work environment. Sherwin-Williams offers a competitive wage range for this position, reflecting individual skills, experience, and geographic considerations, along with a robust benefits package aimed at enhancing your overall well-being.

If you are enthusiastic about sales, customer service, and the paint industry, and are seeking a role that blends flexibility with meaningful career development, the Field Store Associate position at Sherwin-Williams is an excellent fit. This role invites you to contribute to a respected industry leader while gaining valuable experience and skills in retail sales and customer engagement.

Job Requirements

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Job Qualifications

  • Have at least a high school diploma or GED
  • Have at least one year of experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Have a valid, unrestricted driver's license
  • Able to read, write, comprehend, and communicate in more than one language
  • Able to read, write, comprehend, and communicate in Spanish

Job Duties

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person by determining needs and presenting appropriate products and services
  • Build productive relationships and trust with wholesale and retail customers
  • Maintain Pro customer color files
  • Tint and mix products to customer specifications as needed
  • Maintain adequate store appearance and inventory best practices
  • Maintain adequate appearance of the color wall and back stock
  • Build and maintain knowledge of all products to ensure effective customer recommendations
  • Facilitate in-person customer connectivity between paint and pro desk
  • Provide in-store Pro Desk paint support for real-time customer needs, Lowe's Pro Sales, and paint program execution, including in-store promotional events
  • Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe's associates, customers, and contractors
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Assist Sales Representatives in generating sales leads by interacting customers
  • Train Lowe's associates on product knowledge and application methods
  • Complete eLearning Modules
  • Ensure HR Cloud trainings are up to date and within compliance

Job Criteria

Experience

Entry Level (1-2 years)


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