Field Store Associate

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
employee discount
Career development opportunities
flexible schedule
wellness programs

Job Description

Sherwin-Williams is a leading global manufacturer and distributor of paints, coatings, and related products serving both professional and retail customers. The company is renowned for its commitment to innovation, quality, and customer satisfaction, providing solutions that brighten and protect homes, businesses, and industries worldwide. With a rich history of over 150 years, Sherwin-Williams continues to inspire and improve the world by delivering superior products and unmatched service. Its emphasis on employee growth and community involvement makes it a dynamic and inclusive workplace where individuals can realize their full potential.

The Field Store Associate role at Sherwin-Williams represents a crucial frontline position primarily based at Lowe's Store #2431 in Paramus, New Jersey. This part-time position is designed for individuals who are passionate about driving sales and delivering an exceptional customer experience within the Paint and Pro departments. The associate will play an active role in engaging Lowe's customers by offering expert advice, generating sales leads, and supporting sales and marketing initiatives aligned with Sherwin-Williams' standards and brand values.

This role requires a blend of customer service, product expertise, merchandising, and sales skills. As a Field Store Associate, the individual will maintain impeccable store presentation, manage inventory effectively, and assist customers with product selection and paint tinting services. The position offers varied work hours including weekdays, afternoons, and weekends, with schedules geared towards business needs and offering flexibility. The associate will enhance Sherwin-Williams’ visibility within the Lowe’s retail environment by providing paint program support and participating in promotional events.

Moreover, the Field Store Associate will be responsible for training Lowe's associates on the product features and application methods, ensuring cohesive and knowledgeable customer interactions. The role fosters professional growth through access to Sherwin-Williams’ learning modules and compliance training, while encouraging teamwork and connection within the in-store environment. Sherwin-Williams values the health, well-being, and career development of its employees, offering a supportive work atmosphere complemented by competitive benefits and opportunities for advancement.

Sherwin-Williams is committed to equal opportunity employment and embraces diversity in its workforce. The company also adheres to fair chance hiring practices and prioritizes the safety of its customers and employees through thorough screening procedures. By joining Sherwin-Williams as a Field Store Associate, individuals gain the chance to contribute to a respected brand and dynamic team, helping customers achieve excellent results while building their own career path in the paint and coatings industry.

Job Requirements

  • Must be at least eighteen (18) years of age
  • must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Job Qualifications

  • Have at least a high school diploma or GED
  • have at least one year of experience working in a delivery, retail, or customer service position
  • have previous work experience selling paint and paint-related products
  • have previous work experience operating tinting and mixing equipment
  • have a valid, unrestricted driver's license
  • able to read, write, comprehend, and communicate in more than one language
  • able to read, write, comprehend, and communicate in Spanish

Job Duties

  • Ensure high levels of customer satisfaction through excellent sales service
  • assist customers in person by determining needs and presenting appropriate products and services
  • build productive relationships and trust with wholesale and retail customers
  • maintain Pro customer color files
  • tint and mix products to customer specifications as needed
  • maintain adequate store appearance and inventory best practices
  • maintain adequate appearance of the color wall and back stock
  • build and maintain knowledge of all products to ensure effective customer recommendations
  • facilitate in-person customer connectivity between paint and pro desk
  • provide in-store Pro Desk paint support for real-time customer needs, Lowe's Pro Sales, and paint program execution, including in-store promotional events
  • promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe's associates, customers, and contractors
  • follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • assist Sales Representatives in generating sales leads by interacting customers
  • train Lowe's associates on product knowledge and application methods
  • complete eLearning Modules
  • ensure HR Cloud trainings are up to date and within compliance

Job Criteria

Experience

No experience required


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