Field Service Technician - Tower Cranes

Liebherr USA Co. is a distinguished leader in the manufacturing and service of heavy equipment, renowned for its cutting-edge technologies and commitment to quality. With a rich history dating back to its entrance into the United States market in 1970, Liebherr has steadily grown its presence with multiple production facilities and wide-reaching operations across the country. One of the company’s flagship locations is its facility in Newport News, Virginia, which serves as a hub for manufacturing mining trucks and other heavy machinery. Liebherr's operations in the U.S. also span aerospace, gear technology, and automation systems, establishing the company as a comprehensive provider of advanced industrial solutions. With a firm foothold in the U.S. market and a dedication to innovation and customer satisfaction, Liebherr continues to provide reliable products and exceptional services nationwide.

The Field Service Technician position at Liebherr USA Co. is a nationwide role requiring extensive travel across various job and customer sites throughout the United States. This exciting role involves diagnosing, repairing, and maintaining a wide range of mechanical, hydraulic, electrical, and pneumatic systems, particularly focusing on All-Terrain, Rough-Terrain, Mobile Construction, and Crawler Cranes. The technician is integral to ensuring operational readiness and safety by performing commissioning activities, crane setups, operator orientation, as well as delivering preventative maintenance and quality checks. Beyond technical expertise, this role demands a strong commitment to safety, exceptional customer interaction skills, and the ability to work autonomously while collaborating effectively with teams and clients. The ideal candidate will set a professional example through punctuality, respectful communication, and maintaining organized work environments, all while promoting safety and compliance with company programs.

The responsibilities extend from hands-on mechanical repairs and testing to comprehensive crane commissioning, complete with operator training on safety practices and proper use. Technicians will be tasked with troubleshooting technical issues efficiently, using a broad knowledge base ranging from reading blueprints to applying diagnostic equipment. They will maintain detailed service records and contribute to continuous improvement by communicating feedback and suggestions to supervisors. A proactive approach is essential to meet customer expectations and resolve operational challenges swiftly. This role offers a dynamic work environment with ample opportunity for skill development and career growth within a renowned international company, supported by a comprehensive benefits package and a secure work atmosphere. Candidates must be legally authorized to work in the United States without sponsorship, underscoring the company’s commitment to staffing qualified professionals ready to contribute immediately and significantly to its ongoing success.