Field Service Technician Product Inspection - Armarillo, Lubbock or Hereford TX

Mettler Toledo is a global leader renowned for precision instruments and services catering to a variety of sectors including laboratory, process analytics, industrial, product inspection, and retailing applications. With a vast sales and service network that spans over 140 countries and a direct presence in approximately 40 countries, the company is well-established as an innovator and quality provider in its industry. Known for its commitment to quality, technical advancement, and market leadership, Mettler Toledo consistently delivers state-of-the-art equipment combined with exceptional customer service. The company's reputation is built on a strong foundation of thousands of patents, design and innovation awards that underscore its dedication to precision, quality, and innovation worldwide. Moreover, Mettler Toledo values diversity and is committed to Equal Opportunity Employment, providing fair consideration without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, and other protected classifications.

The Field Service Technician Product Inspection role based in Amarillo, Lubbock, or Hereford, Texas, is a critical position that entails providing world-class support to customers through the installation, maintenance, repair, auditing, and training on advanced product inspection systems. Primarily, the technician will work on Safeline X-Ray, Safeline Metal Detectors, Hi-Speed Checkweighers, and CI Vision machines. This role demands a high level of technical skill to manage all aspects of field service support, including communication with customers and the service department, scheduling, preparing detailed service reports, and maintaining job assignments. The technician must adhere to Mettler Toledo's Product Inspection procedures and best practices while consistently focusing on safety and customer satisfaction.

This full-time position involves a dynamic work environment with frequent travel expected—up to 100% within the U.S., with occasional international travel, and frequent overnight stays. Working hours may vary and include early mornings, late nights, overtime, weekends, and after-hours as business needs dictate. The technician must demonstrate proficiency with various hand tools, digital test equipment, and an understanding of electronics, mechanical systems, conveyor systems, and AC/DC electrical distribution systems. The work environment ranges from clean manufacturing spaces to potentially damp, wet, and noisy industrial settings such as meat and dairy plants.

The role requires excellent problem-solving capabilities, strong customer service skills, exceptional communication abilities, and the aptitude to work under tight time constraints while adapting to changing priorities. Physical requirements include the ability to lift and move equipment up to 75 pounds, operate motor vehicles for extended travel periods, and perform tasks requiring standing, walking, stooping, kneeling, crouching, or working in confined spaces. The candidate must possess or be able to obtain and maintain a valid driver's license and passport, and they will be subject to drug testing as a safety-sensitive position.

Mettler Toledo offers a competitive benefits package including medical, dental, and vision coverage; a 401(k) plan with company matching; company car with insurance; all necessary tools and equipment; tuition reimbursement; employee wellness programs; paid time off; parental and caregiver leave; and more. The company prides itself on its global market strength, innovative spirit, and a workplace culture committed to exceptional service and advancement opportunities for its employees.