Field Service Supervisor

Clarion Security LLC is a prominent security services company that is committed to building a culture of excellence by carefully selecting and developing professional team members. Recognized for its dedication to diversity and inclusion, Clarion Security LLC values the unique contributions each officer brings to the team, fostering an environment where individuals can thrive and perform at their best. The company stands out in the security industry by not only hiring top talent but also by investing in continuous personal and professional growth, ensuring that employees become skilled, confident, and motivated professionals. Offering a comprehensive benefits package that includes medical, dental, and vision coverage, life insurance, 401K, as well as employee assistance programs and other perks, Clarion Security LLC emphasizes the importance of employee well-being and long-term career satisfaction. This dedication is evident through their promise that every team member will be recognized as more than just another guard but as an essential part of the company’s success.

The Field Service Supervisor role at Clarion Security LLC is a full-time position with an annual salary of $58,656. This vital role is responsible for overseeing the daily operations of multiple assigned security sites, ensuring that all security personnel provide exceptional service that meets and exceeds client expectations. Field Service Supervisors perform a range of essential duties including conducting routine and unannounced site inspections to verify officer uniforms, presence, and adherence to post orders. These supervisors act as the frontline managers addressing client concerns, resolving operational issues promptly, and responding effectively to emergency situations. The role demands strong leadership and excellent communication, organizational, and problem-solving skills to manage a diverse team of security officers across multiple sites successfully.

In addition to supervisory responsibilities, the Field Service Supervisor is tasked with building and maintaining positive client relationships to ensure high levels of customer satisfaction. They ensure compliance with company policies, client-specific expectations, and state licensing requirements while supporting scheduling needs, covering call-offs, and managing staffing shortages when needed. This position also involves training, coaching, and mentoring security officers on best practices and company procedures, conducting investigations into incidents, and recommending corrective actions whenever necessary. Accurate and timely reporting of incidents, inspections, and disciplinary issues is another crucial aspect of this job.

The work environment for this position blends office responsibilities with extensive fieldwork, requiring the supervisor to travel frequently between client locations within their assigned territory. Flexibility is critical as the role involves working evenings, weekends, holidays, and being available after hours for emergency responses. Physical fitness is important since duties include walking, standing, climbing stairs for extended periods, patrolling client properties, and the ability to lift up to 25 pounds. Clarion Security LLC values individuals who are adaptable, dependable, and committed to maintaining confidentiality and professionalism at all times.

By joining Clarion Security LLC as a Field Service Supervisor, candidates embrace a leadership opportunity within a dynamic and growing security company. The company seeks leaders who are driven to create safer environments for clients by motivating and empowering their teams, maintaining operational excellence, and fostering continuous improvement. This role not only advances the career path of those passionate about security management but also places them at the core of a forward-thinking organization committed to diversity, safety, and service excellence.