Field Service Engineer - SF Bay Area, CA

Thermo Fisher Scientific is a global leader in serving science, dedicated to advancing research, improving health outcomes, and ensuring safety worldwide. With a comprehensive portfolio that spans from analytical instruments to laboratory services, the company empowers scientists across various fields to make groundbreaking discoveries and innovations. As a respected technology company within the scientific instruments and laboratory equipment industry, Thermo Fisher Scientific focuses on providing state-of-the-art solutions that address complex challenges such as environmental protection, food safety, and disease treatment.

This particular role is within Thermo Fisher Scientific's Instrument & Enterprise Services (IES) organization, which is made up of technical professionals committed to maximizing laboratory efficiency and uptime. The organization supports customers' scientific goals by maintaining the functionality and reliability of essential laboratory instrumentation. This is a unique opportunity to join a collaborative team that thrives on problem-solving and delivering excellent service.

The position offered is that of a Field Service Engineer based remotely in the San Francisco Bay Area, California. This employment is full-time, with standard Monday through Friday working hours and travel requirements that comprise approximately 50 to 75 percent of the time, including overnight trips. The salary range for this role in California is approximately $27.91 to $41.86 per hour, supplemented by the possibility of an annual variable bonus based on individual, team, and company performance.

As a Field Service Engineer, you will play a crucial role in ensuring customer laboratories operate at peak performance by installing, maintaining, calibrating, troubleshooting, and repairing a variety of laboratory equipment, including incubators, centrifuges, refrigerators, and freezers. Your technical expertise will directly impact scientific discovery by minimizing equipment downtime and safeguarding critical research processes.

The role requires a high degree of independence balanced with collaboration, as you will coordinate with colleagues in technical, sales, and customer support departments. Comprehensive training and continuous professional development are provided, enabling you to deepen your technical skills and grow as an autonomous field service professional.

The work environment is dynamic, involving diverse conditions such as cleanrooms with stringent regulations against personal products, cold rooms with temperatures falling to -22 degrees Fahrenheit, and laboratories where personal protective equipment is mandatory. Physical demands include lifting heavy equipment, climbing, kneeling, and maneuvering through confined spaces while adhering strictly to safety protocols and GMP standards.

Thermo Fisher Scientific values strong analytical, organizational, and problem-solving capabilities, as well as excellent communication skills to ensure clear interaction with customers and team members. Proficiency with digital diagnostic tools and service management software is essential to the role. Candidates should bring relevant technical education or certifications and have experience troubleshooting electrical, mechanical, or electromechanical equipment.

In summary, this is an impactful position that offers both technical challenge and career growth within a company devoted to improving the health and safety of communities worldwide. Joining Thermo Fisher Scientific means becoming part of a purposeful mission-driven organization with a supportive team, competitive compensation, and comprehensive benefits.