Field Service Coordinator

Job Overview

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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement
financial wellness support

Job Description

HOERBIGER Service Inc. (HSI) is a key part of the global HOERBIGER Compression Technology Group, which is renowned for providing specialized maintenance and repair services for industrial reciprocating compressors. These compressors are crucial components in various industries including natural gas, refinery, petrochemical, and industrial gases. HSI operates multiple service centers throughout the U.S. and Canada, delivering reliable, efficient solutions that help ensure continuous operation in critical industrial sectors. The company prides itself on innovation, dedication to quality, and a strong commitment to environmental and safety standards. With a global workforce of over 6,000 employees spanning more than 43 countries and 133 locations, HOERBIGER fosters a collaborative, inclusive culture that values pioneering spirit, courage, fairness, and closeness. This environment supports professional growth, learning, and meaningful contributions that impact industries such as energy, automotive, and safety technology. Joining HOERBIGER means becoming part of a forward-thinking organization focused on enabling change for a better tomorrow, with ample opportunities to develop a rewarding career on a global scale.

The Service Coordinator role at HOERBIGER Service Inc. is an exciting opportunity for driven and ambitious professionals eager to contribute meaningfully within a dynamic, fast-paced environment. This role focuses on the day-to-day management and optimization of service operations that include planning, scheduling, and coordinating field service activities to ensure they align with company standards for safety, quality, and customer satisfaction. The candidate will act as a critical liaison between customers, technicians, and internal teams, ensuring clear communication and smooth execution of service jobs. A key responsibility of this role is preparing each service job by thoroughly assessing the scope of work and making certain all necessary tools and materials are available. In addition, the Service Coordinator will support financial controls including cost management, margin tracking, and quotation follow-up to contribute to the company’s profitability and operational excellence. The position requires proficiency in ERP systems and Microsoft Office, facilitating meticulous management of service orders and documentation. This role also demands a strong commitment to adhering to safety, environmental, and quality standards, reinforcing HOERBIGER’s dedication to excellence. Candidates with a minimum of three years of experience in service coordination or managing service crews, along with strong organizational, communication, and financial acumen, will find this position both challenging and rewarding. The company offers competitive compensation based on qualifications and experience, along with a full benefits package that supports health, wellness, and work-life balance. This is an opportunity to join a global leader in compression technology and play a pivotal part in maintaining the vital infrastructure of key industries while growing professionally within a supportive team environment.

Job Requirements

  • Minimum three years of relevant experience in service coordination or crew management
  • strong communication and organizational skills
  • financial knowledge related to service operations
  • proficiency in ERP systems and Microsoft Office
  • commitment to safety and quality standards
  • ability to multitask in a fast-paced environment

Job Qualifications

  • Three plus years in service coordination or managing service crews
  • strong organizational and communication skills
  • financial acumen including cost, margin, profitability
  • proficiency in ERP and Microsoft Office
  • ability to manage technician workforce effectively
  • motivated with a fresh perspective

Job Duties

  • Plan, schedule, and coordinate field service activities
  • serve as liaison between customers, technicians, and internal teams
  • prepare service jobs ensuring scope, tools, and materials are ready
  • support cost control, margins, and quotation follow-up
  • manage service orders and documentation in ERP systems
  • ensure compliance with safety, environmental and quality standards

Job Criteria

Experience

Mid Level (3-7 years)


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