Field Property Claims Adjuster

High Point, NC, USA|Travel

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $57,000.00 - $96,000.00

Benefits

Sign-On Bonus

Mileage reimbursement

Company-provided vehicle opportunity

comprehensive benefits

Flexible Workplace

Professional Development

Employee Resource Groups

Job Description

Liberty Mutual is a leading global insurer committed to providing outstanding support and services to its customers. With a strong emphasis on inclusion, innovation, and professional growth, Liberty Mutual fosters an environment where all employees can thrive and contribute meaningfully to the community. The company is known for its comprehensive benefits, flexible workplace policies, and a culture rooted in valuing diversity and integrity. Liberty Mutual is an equal opportunity employer dedicated to creating a workplace that welcomes individuals from all backgrounds and walks of life, promoting a positive, supportive, and engaging work experience.

The Field Property Claims Adjuster role at Liberty Mutual is an exciting opportunity for professionals passionate about helping clients recover from property damage. This position requires local travel within High Point, NC, and surrounding areas, making it ideal for candidates residing nearby. In this role, you will take a hands-on approach to assessing property damage and guiding customers through the claims process with empathy and expertise. Your work will involve visiting insured homes to conduct thorough onsite damage investigations, preparing detailed repair estimates, and collaborating with vendors such as contractors and cleaning services to facilitate prompt repairs.

This territory-based role offers a dynamic daily routine in the field, allowing you to engage directly with customers and gain practical experience. Liberty Mutual supports new hires with a comprehensive five-month training program blending virtual and on-the-job learning with occasional in-person sessions in Lewisville, TX. The position also offers mileage reimbursement and the potential for a company-provided vehicle upon meeting mileage requirements. Experienced and licensed new hires may be eligible for a sign-on bonus. This Field Property Claims Adjuster position provides a fulfilling career path with opportunities for professional development and competitive compensation reflecting experience and location.

Job Requirements

Bachelor’s degree or equivalent experience
At least 1 year of directly related experience
Valid property and casualty license or ability to obtain required licensing
Residency within or near High Point, NC (27263) and surrounding areas
Capable of performing onsite inspections including roof access and attic, crawl space evaluation
Ability to work independently in a field-based role
Excellent communication and negotiation skills
Comfort with technology and computer systems
Ability to manage time effectively and handle multiple priorities

Job Qualifications

Working knowledge of claims handling procedures and operations
Proven ability to provide exceptional customer service
Effective negotiation skills
Ability to independently manage workload and exercise good judgment
Strong written and oral communication and interpersonal skills
Proficient computer skills to work with multi-faceted systems
Bachelor’s degree or equivalent experience with at least 1 year of directly related experience
Ability to obtain proper licensing as required
Ability to manage multiple competing priorities and organize daily tasks
Strong time management and organizational skills
Understanding of building construction principles

Job Duties

Investigate and evaluate onsite to resolve complex coverage and damage issues
Prepare complete estimates of repair for covered damages
Access roofs by ladder and inspect attics, crawl spaces and basements for damage
Handle moderate to complex claims independently from first notice of loss to final closure
Work in a vehicle in the field daily and handle occasional desk assignments
Explain coverage of loss and assist policyholders with itemization of damages, emergency repairs and additional living arrangements
Coordinate vendor services such as contractors, emergency repairs, cleaning services and replacement services
Participate in catastrophe duty when called upon