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Ecolab Inc. logo

Field Operations Manager

Baton Rouge, LA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $77,900.00 - $117,000.00
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Work Schedule

Night Shifts
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Benefits

Medical
Dental
Vision
Matching 401k
company paid pension
stock purchase plan
Tuition Reimbursement
Paid parental leave
company service vehicle
Culture of safety

Job Description

Ecolab is a global leader in water, hygiene, and infection prevention solutions and services, dedicated to making the world cleaner, safer, and healthier. With extensive expertise and innovative technology, Ecolab serves a diverse range of industries including hospitality, healthcare, foodservice, and industrial markets. The company is committed to sustainability, operational efficiency, and superior customer service through its comprehensive solutions and trusted partnerships worldwide. Known for its dedication to excellence, safety, and environmental responsibility, Ecolab's Pest Elimination team is a flagship unit focusing exclusively on commercial pest control to protect public health, food safety, and property. Their science-based expertise and cutting-edge... Show More

Job Requirements

  • High school diploma or equivalent
  • 3 years of field support or service-related industry experience
  • Ability to work overnight shifts as needed
  • Ability to obtain required pest certification and/or business licensing pursuant to state/local law
  • Current and valid driver’s license
  • Successful background check
  • Drug test including THC required
  • No immigration sponsorship available for this role

Job Qualifications

  • Bachelor’s degree preferred
  • 3 years supervisory or team leadership experience in a field support or service-related industry
  • Proven record of meeting customer needs, quality service delivery and meeting business objectives
  • Exceptional communication and organization skills with aptitude to implement change initiatives
  • Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment
  • Prior experience in value added sales and/or new account generation
  • Prior budget and P&L responsibilities
  • Bi-lingual – English and Spanish preferred

Job Duties

  • Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations/laws
  • Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts, and maintaining a high level of customer satisfaction
  • Ensure your team of service specialists achieves their financial and service delivery goals
  • Pursue sales and new business opportunities
  • Coordinate initial services and maintain inventory and perform QA visits
  • Build and maintain customer relationships within the market
  • Be a champion of safety and ensure your team upholds strong safety practices and values

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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