Job Overview
Employment Type
Full-time
Compensation
Salary
Range $77,900.00 - $117,000.00
Work Schedule
Night Shifts
Benefits
Medical
Dental
Vision
Matching 401k
company paid pension
stock purchase plan
Tuition Reimbursement
Paid parental leave
company service vehicle
Culture of safety
Job Description
Ecolab is a global leader in water, hygiene, and infection prevention solutions and services, dedicated to making the world cleaner, safer, and healthier. With extensive expertise and innovative technology, Ecolab serves a diverse range of industries including hospitality, healthcare, foodservice, and industrial markets. The company is committed to sustainability, operational efficiency, and superior customer service through its comprehensive solutions and trusted partnerships worldwide. Known for its dedication to excellence, safety, and environmental responsibility, Ecolab's Pest Elimination team is a flagship unit focusing exclusively on commercial pest control to protect public health, food safety, and property. Their science-based expertise and cutting-edge innovation address the most complex pest challenges faced by various commercial establishments.
Joining Ecolab’s industry-leading Pest Elimination team as a Field Operations Manager in the Baton Rouge, LA area offers an exceptional opportunity to lead a dynamic team of Service Specialists who deliver comprehensive pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial entities. As a Field Operations Manager, you will play a pivotal role in developing and leading your team to ensure service excellence, safety, and customer satisfaction. Your leadership responsibilities will include managing district initial services, quality assurance visits, pursuing sales opportunities, and maintaining strong customer relationships within the local market. This position is critical in driving the profitability and operational success of the district.
The role offers a competitive annual compensation range of $77,900 to $117,000, which includes a base salary and performance-based incentives per plan terms. The Field Operations Manager position is primarily field-based, requiring travel within Baton Rouge and surrounding areas, and involves night shift work. Ecolab supports its employees from day one with a comprehensive benefits package including medical, dental, vision, matching 401k, company-paid pension, stock purchase plan, tuition reimbursement, paid parental leave, and select discounted childcare resources. The company provides a service vehicle for business use and access to best-in-class resources, tools, and technology, enabling you to effectively manage your team and grow district profitability. This role emphasizes a culture of safety and promotes continuous growth for associates aspiring to leadership roles within the organization. Through your leadership, you will help maintain Ecolab’s reputation for quality service delivery and customer satisfaction, while championing rigorous safety standards and compliance with applicable laws and regulations.
Joining Ecolab’s industry-leading Pest Elimination team as a Field Operations Manager in the Baton Rouge, LA area offers an exceptional opportunity to lead a dynamic team of Service Specialists who deliver comprehensive pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial entities. As a Field Operations Manager, you will play a pivotal role in developing and leading your team to ensure service excellence, safety, and customer satisfaction. Your leadership responsibilities will include managing district initial services, quality assurance visits, pursuing sales opportunities, and maintaining strong customer relationships within the local market. This position is critical in driving the profitability and operational success of the district.
The role offers a competitive annual compensation range of $77,900 to $117,000, which includes a base salary and performance-based incentives per plan terms. The Field Operations Manager position is primarily field-based, requiring travel within Baton Rouge and surrounding areas, and involves night shift work. Ecolab supports its employees from day one with a comprehensive benefits package including medical, dental, vision, matching 401k, company-paid pension, stock purchase plan, tuition reimbursement, paid parental leave, and select discounted childcare resources. The company provides a service vehicle for business use and access to best-in-class resources, tools, and technology, enabling you to effectively manage your team and grow district profitability. This role emphasizes a culture of safety and promotes continuous growth for associates aspiring to leadership roles within the organization. Through your leadership, you will help maintain Ecolab’s reputation for quality service delivery and customer satisfaction, while championing rigorous safety standards and compliance with applicable laws and regulations.
Job Requirements
- High school diploma or equivalent
- 3 years of field support or service-related industry experience
- Ability to work overnight shifts as needed
- Ability to obtain required pest certification and/or business licensing pursuant to state/local law
- Current and valid driver’s license
- Successful background check
- Drug test including THC required
- No immigration sponsorship available for this role
Job Qualifications
- Bachelor’s degree preferred
- 3 years supervisory or team leadership experience in a field support or service-related industry
- Proven record of meeting customer needs, quality service delivery and meeting business objectives
- Exceptional communication and organization skills with aptitude to implement change initiatives
- Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment
- Prior experience in value added sales and/or new account generation
- Prior budget and P&L responsibilities
- Bi-lingual – English and Spanish preferred
Job Duties
- Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations/laws
- Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts, and maintaining a high level of customer satisfaction
- Ensure your team of service specialists achieves their financial and service delivery goals
- Pursue sales and new business opportunities
- Coordinate initial services and maintain inventory and perform QA visits
- Build and maintain customer relationships within the market
- Be a champion of safety and ensure your team upholds strong safety practices and values
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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