Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $88,600.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement savings plan
Paid Time Off
Paid parental leave
Short-term and long-term disability life insurance
Job Description
Humana Inc. is a leading U.S. healthcare company known for providing quality insurance services and healthcare solutions that make achieving optimal health accessible for millions. Through its Humana insurance services and CenterWell healthcare services, the company focuses on delivering personalized care and well-coordinated service to people with Medicare and Medicaid, families, individuals, military service personnel, and communities across the nation. Humana is committed to innovation in the health industry, enabling better outcomes and enhanced quality of life for its members by employing a holistic, community-centered approach to health management. The company emphasizes a caring, supportive environment and a culture that values diversity and inclusion, making it a preferred employer among healthcare professionals. Humana offers competitive salaries, a comprehensive benefits package, career development opportunities, and a strong commitment to work-life balance for its associates.
The Field Care Manager, Behavioral Health position is a critical role within Humana's Illinois (IL) Medicaid team. This full-time remote role requires up to 75% travel to member homes and region-based facilities across Illinois. Reporting directly to the Manager of Care Management, the Field Care Manager acts as the primary point of contact for members experiencing behavioral health challenges. The role involves delivering integrated, high-quality care coordination and support with a focus on improving behavioral health outcomes. The Field Care Manager engages members face-to-face and telephonically, taking a person-centered, holistic approach to manage and resolve complex behavioral health and social barriers.
Key responsibilities include utilizing evidence-based behavioral health interventions, crisis management, peer support, and partnering with medical and behavioral health providers to facilitate seamless, culturally competent care. The role focuses on serving diverse populations including children, adolescents, adults with serious mental illness (SMI), serious emotional disturbance (SED), substance use disorders (SUD), and justice-involved individuals. The Field Care Manager drives interdisciplinary care team efforts, coordinates care transitions, facilitates communication among providers and care management extenders, and proactively supports the member’s health literacy and social needs.
Humana offers a starting salary range of $65,000 to $88,600 annually for this position, with eligibility for bonus incentives tied to performance. The company also provides a $5,000 hiring bonus paid in two installments - $2,500 after six months and $2,500 after one year of employment. Educational benefits include 100% upfront tuition payment and reimbursement for qualifying non-tuition expenses up to $5,000 annually. Humana promotes a flexible and inclusive work environment that supports remote work while requiring reliable internet and technology setups to ensure efficiency and HIPAA compliance. This role is part of Humana’s Tuberculosis screening program and driver safety program, requiring a valid driver’s license, personal vehicle insurance, and ongoing compliance with health and safety regulations. Overall, this opportunity offers a fulfilling career path for behavioral health professionals wanting to make a meaningful impact in the community while leveraging innovative care management resources and support systems.
The Field Care Manager, Behavioral Health position is a critical role within Humana's Illinois (IL) Medicaid team. This full-time remote role requires up to 75% travel to member homes and region-based facilities across Illinois. Reporting directly to the Manager of Care Management, the Field Care Manager acts as the primary point of contact for members experiencing behavioral health challenges. The role involves delivering integrated, high-quality care coordination and support with a focus on improving behavioral health outcomes. The Field Care Manager engages members face-to-face and telephonically, taking a person-centered, holistic approach to manage and resolve complex behavioral health and social barriers.
Key responsibilities include utilizing evidence-based behavioral health interventions, crisis management, peer support, and partnering with medical and behavioral health providers to facilitate seamless, culturally competent care. The role focuses on serving diverse populations including children, adolescents, adults with serious mental illness (SMI), serious emotional disturbance (SED), substance use disorders (SUD), and justice-involved individuals. The Field Care Manager drives interdisciplinary care team efforts, coordinates care transitions, facilitates communication among providers and care management extenders, and proactively supports the member’s health literacy and social needs.
Humana offers a starting salary range of $65,000 to $88,600 annually for this position, with eligibility for bonus incentives tied to performance. The company also provides a $5,000 hiring bonus paid in two installments - $2,500 after six months and $2,500 after one year of employment. Educational benefits include 100% upfront tuition payment and reimbursement for qualifying non-tuition expenses up to $5,000 annually. Humana promotes a flexible and inclusive work environment that supports remote work while requiring reliable internet and technology setups to ensure efficiency and HIPAA compliance. This role is part of Humana’s Tuberculosis screening program and driver safety program, requiring a valid driver’s license, personal vehicle insurance, and ongoing compliance with health and safety regulations. Overall, this opportunity offers a fulfilling career path for behavioral health professionals wanting to make a meaningful impact in the community while leveraging innovative care management resources and support systems.
Job Requirements
- Must reside in Illinois
- active Illinois license in LCSW, LMFT, or LCPC (no supervisees or provisional licenses)
- 2+ years of post-degree clinical experience in behavioral health setting
- case management experience with complex SMI, SUD, SED population
- ability to travel to region-based facilities and homes for face-to-face assessments
- ability to use various electronic information applications/software including electronic medical records
- intermediate to advanced computer skills including Microsoft Word, Outlook, and Excel
- valid driver's license, car insurance, and reliable transportation
Job Qualifications
- Active Illinois license in LCSW, LMFT, or LCPC (no supervisees or provisional licenses)
- 2+ years of post-degree clinical experience in a behavioral health setting
- case management experience working with complex SMI, SUD, SED populations
- ability to travel to region-based facilities and homes for face-to-face assessments
- ability to use various electronic information applications/software including electronic medical records
- intermediate to advanced computer skills including Microsoft Word, Outlook, and Excel
- valid driver's license, car insurance, and reliable transportation
- case management certification (CCM) preferred
- 3+ years of in-home assessment or care coordination experience preferred
- experience working with Medicare, Medicaid, and dual-eligible populations preferred
- field case management experience preferred
- knowledge of community health and social service agencies and resources preferred
- previous managed care experience preferred
- bilingual preferred
Job Duties
- Utilize high-quality, evidence-based behavioral health services through personalized care coordination, crisis intervention, peer support, and collaboration with medical and behavioral health providers
- provide comprehensive, integrated support to members experiencing behavioral health conditions including children, adolescents, adults with serious mental illness (SMI) and serious emotional disturbance (SED), substance use disorders (SUD), and justice-involved members
- engage members in their own communities through face-to-face meetings to build trust and facilitate care coordination
- coordinate behavioral health and medical services ensuring appropriate provider engagement and adherence to treatment plans
- improve member's health literacy while addressing health-related social needs
- serve as the driver of the member's interdisciplinary care team (ICT), overseeing care planning, transitions, and service delivery
- facilitate ICT meetings ensuring communication among providers, service coordinators, and care management extenders
- proactively support transition of care efforts
- work autonomously but seek support when needed
- collaborate with internal departments, providers, and community-based organizations to link to appropriate services and create a seamless, culturally competent care experience
- follow processes to ensure compliance with regulatory requirements by IDHS, CMS, and NCQA
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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