Federal Work-study Student Worker - Concierge

Long Island University (LIU) Post is a distinguished institution of higher education located in Brookville, New York, known for its commitment to academic excellence and student support services. LIU Post offers diverse academic programs and fosters a welcoming campus community. The university is committed to enhancing the student experience through various services and support systems that cater to the academic and personal needs of its students.

The role of a Federal Work Study Student Worker at the Campus Concierge is a pivotal position within LIU Post's support framework. This part-time employment opportunity is designed specifically for students who have been granted federal work-study through Enrollment Services, ensuring that it aligns with their academic schedules. The hourly wage for this position is $17, making it a valuable means for students to gain work experience while supporting their educational expenses.

As a Campus Concierge Student Worker, you will be at the heart of the campus community, acting as an essential information hub for students, faculty, visitors, and guests. Your primary responsibility will be to handle a variety of inquiries regarding campus facilities, events, and services. This requires excellent customer service skills, effective communication, and a friendly, approachable demeanor. You will greet visitors warmly at the front desk, provide accurate and timely information, answer phone calls, and assist visitors by guiding them to various campus locations.

Additionally, you will have responsibilities such as opening and closing Hillwood Commons, which demonstrates the trust placed in you regarding campus operations. Your role will involve collaboration with the office of Conference Services and LIU Promise to ensure that all guests and students receive the highest quality of support. The position also includes assisting other staff members with designated duties and responding promptly to any questions or concerns brought forth by the campus community.

This job offers a unique opportunity to develop essential skills in customer service, communication, teamwork, and problem-solving in a dynamic campus environment. It is particularly suitable for students who are proactive, reliable, and eager to contribute positively to their university community. On-site training will be provided to ensure preparedness and confidence in fulfilling the duties assigned.

Working conditions include stationed shifts at the Campus Concierge front desk, equipped with a telephone to manage daily office communications efficiently. Employees will be provided with a work shirt, which must be worn during shifts to maintain a professional and easily identifiable appearance among students and visitors.

Overall, this part-time Student Worker role at LIU Post is more than just a job; it is a chance to be an integral part of campus life, supporting the university’s mission to create a supportive and efficient environment for all its members. This position not only enhances student engagement but also provides valuable work experience that can be beneficial for future career opportunities.