FCM Meetings & Events - Global Head of Sales - Philadelphia, PA

FCM Meetings and Events is a prominent division within the Flight Centre Travel Group (FCTG), one of the world’s largest travel agencies, with a presence spanning more than 95 countries and over 30 brands specializing in corporate and leisure travel services. FCM Meetings and Events has been an industry leader since 1986, renowned for delivering innovative and flexible event management solutions that connect people globally and bring client visions to life. Their expertise covers a broad array of services including live, virtual, and hybrid event management, event travel coordination, event technology deployment, venue sourcing, and strategic meetings management. FCM is distinguished by its commitment to creativity, problem-solving, and customization, empowering clients to create impactful experiences that endure.

The role of Global Head of Sales at FCM Meetings and Events is a critical leadership position that commands the responsibility of steering the company’s global commercial growth. This executive role entails leading multiple geographically dispersed sales teams across the Americas, EMEA, APAC, and Australia, and driving new business acquisition alongside client expansion initiatives. The Global Head of Sales will steer the development and execution of world-class sales strategies aligned with the ambitious 2030 growth plan, including achieving the substantial target of one billion dollars in total transaction value (TTV). This role is instrumental in optimizing portfolio profitability through margin mix prioritization and advancing a consistent and effective global sales methodology, inclusive of CRM discipline and pipeline management.

The successful candidate will possess a deep understanding of the meetings and events landscape, including venue finding, managed meetings, strategic meetings management, event management, and group travel. In addition to spearheading targeted acquisition strategies and enterprise client engagements, the Global Head of Sales will champion initiatives that elevate service delivery from transactional interactions to comprehensive program management. Collaboration with marketing, sales enablement, finance, and operations teams is a vital component of this role, ensuring alignment across disciplines to enhance positioning, pipeline generation, pricing, deal structuring, and commercial governance.

Moreover, this leader will serve as an executive sponsor for strategic, high-value commercial pursuits and act as a voice of the customer, feeding critical market insights into organizational strategy. They will be an ambassador for the FCM brand, representing the company at industry events and fostering a safe, inclusive workplace culture. This role promises high impact, offering the opportunity to significantly shape the future of a global leader in the meetings and events sector.

FCM Meetings and Events prides itself on being a trailblazer within the corporate travel and event management industry, offering employees an engaging environment filled with growth opportunities and a commitment to innovation. The Global Head of Sales position provides a truly global platform for an experienced sales leader passionate about driving substantial commercial success and shaping transformative event experiences worldwide.