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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $28.85
Work Schedule
Standard Hours
Benefits
Paid Time Off
Travel perks/discounts
Health and wellness programs
Employee financial wellness services
National/International Award Nights and Conferences
Health benefits including medical, dental, vision, gender affirming care, and fertility care
Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
flexible spending accounts
Employee assistance program
401k program with partial match
Tuition Reimbursement Program
Employee share plan
Global career opportunities
Job Description
FCM Meetings and Events is a dynamic and globally recognized events management company operating under the umbrella of the Flight Centre Travel Group (FCTG), one of the world’s largest travel agencies. Founded in 1986, Flight Centre has grown to span across more than 95 countries and operates over 30 brands catering to a diverse range of corporate and leisure travel needs. FCM Meetings and Events specializes in orchestrating seamless live, virtual, and hybrid events, incorporating services such as event travel, event technology, venue sourcing, and strategic meetings management. Known for its adaptability and personalized approach, the company prides itself on... Show More
Job Requirements
- High school education required
- GDS experience
- Sabre experience strongly preferred
- Previous experience in travel management
- Experience in a service-oriented industry
- Strong attention to detail
- Ability to manage multiple tasks
- Strong communication skills
- Ability to remain calm under pressure
- Willingness to learn and grow
Job Qualifications
- GDS experience
- Sabre experience strongly preferred
- Working knowledge of Microsoft Word, Excel, and PowerPoint
- Previous experience in travel management demonstrating high-touch service
- High school education required
- Experience in a service-oriented industry with a focus on customer relationships
- Strong attention to detail and accuracy in high-volume work
- Ability to manage multiple tasks and prioritize effectively
- Strong communication and problem-solving skills
- Willingness to learn, grow, and take ownership of outcomes
- Ability to remain calm and positive in busy or high-pressure situations
Job Duties
- Assist event attendees with booking flights, accommodation, and ground transportation in line with event travel policies
- Ensure accurate ticketing and adherence to event deadlines and restrictions
- Track and manage booking status for all event attendees
- Liaise between attendees and meeting planners to gain approval for exceptions, special requests, or deviations
- Maintain clear, timely, and accurate internal documentation within meeting management systems
- Deliver professional, customer-focused communication with clients, delegates, and internal stakeholders
- Respond to enquiries within agreed timeframes and ensure satisfaction with resolutions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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