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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $17.75 - $23.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Annual bonus
Retirement Plan
Employee assistance program
Career development opportunities
inclusive work environment
Job Description
Opensity Solutions is a technology-enabled managed services organization dedicated to helping leading law firms and professional services organizations modernize their operations. By blending talented people, innovative technology, and integrated services, Opensity creates scalable and efficient environments where teams can achieve peak performance and grow their careers. The company prides itself on fostering a workplace culture where employees believe in the value of their work and are empowered to contribute meaningfully.
The Service Specialist - FAST role at Opensity Solutions offers a unique client-facing opportunity to provide various administrative and operational support services across multiple local accounts. This position inv... Show More
The Service Specialist - FAST role at Opensity Solutions offers a unique client-facing opportunity to provide various administrative and operational support services across multiple local accounts. This position inv... Show More
Job Requirements
- High school diploma or GED
- minimum 1 year work experience in customer service
- ability to multitask with attention to detail
- strong problem-solving skills with professionalism and tact
- ability to lift or move 40 lbs or greater
- ability to use a wheeled cart with 75 lbs load capacity
- physical stamina to walk, bend, kneel, stand or sit for extended periods
- flexibility to work varied shifts and locations
Job Qualifications
- High School Diploma or GED
- 1+ years’ work experience in a customer services field
- ability to multitask with attention to detail
- excellent communication and interpersonal skills
- ability to lift or move 40 lbs or greater
- ability to operate a standard wheeled cart with a load capacity of 75 lbs
- physical ability to walk, bend, kneel, stand or sit for extended periods
- professionalism and tact in resolving issues
Job Duties
- Metering, sorting, and distributing mail and accountable packages per schedule
- producing copy, print, and scan projects per written instructions
- answering and routing incoming telephone calls
- greeting and announcing visitors in a friendly and professional manner
- coordinating and maintaining client conference rooms, common areas, and kitchens
- stocking supplies and maintaining inventory control
- performing basic maintenance and floor coordination including stocking supplies and delivery of paper
- assisting with facilities services such as small office moves and communication regarding building or equipment concerns
- adapting to flexible weekly work schedules including covering absences and vacations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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