FAST Service Specialist

Irving, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Up to $22.00

Work Schedule

Standard Hours

Flexible

Job Description

Opensity Solutions is a technology-enabled managed services organization specializing in supporting leading law firms and professional services organizations. The company is dedicated to modernizing operational workflows by blending talented people, innovative technology, and integrated services to create scalable and efficient environments. Opensity's comprehensive approach allows client teams to focus on delivering their best work while facilitating career growth and development within a supportive and forward-thinking workplace. With a strong commitment to equal opportunity and inclusive hiring practices, Opensity fosters a diverse and welcoming environment where all employees are valued and supported.

The FAST Service Specialist role at Opensity S... Show More

Job Requirements

High school diploma or GED
one or more years work experience in customer service
ability to multitask and pay attention to detail
ability to resolve issues professionally and tactfully
physical ability to lift or move 40 lbs or greater
ability to handle packages up to 75 lbs on wheeled cart
ability to walk, bend, kneel, stand or sit for extended periods
ability to work full time 40 hours per week
must be available for shifts between 8:00 am and 6:00 pm Monday to Friday including specific time frames 8:00 am - 5:00 pm, 8:30 am - 5:30 pm and 9:00 am - 6:00 pm

Job Qualifications

High school diploma or GED
minimum one year of work experience in a customer services field
ability to multitask with attention to detail
ability to resolve issues with professionalism and tact
ability to lift or move 40 lbs or greater
ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
ability to walk, bend, kneel, stand or sit for an extended period of time
availability to work all shifts between 8:00 am and 6:00 pm Monday through Friday

Job Duties

Answer incoming telephone calls and route to the appropriate person
greet and announce visitors in a friendly and professional manner
coordinate and upkeep client conference rooms, common areas and kitchens
inspect and ensure all rooms are clean, stocked with supplies and ready for use
organize and distribute client kitchen supplies
maintain inventory control and order supplies as needed
meter, sort, and distribute mail and accountable packages per schedule
produce copy, print, and scan projects accurately per instructions
maintain copy rooms and stock general supplies
deliver paper and perform basic daily maintenance
perform facilities services such as hanging pictures, small office moves, cleaning services and communicate with key client contacts about building or equipment concerns
maintain flexibility to cover absences and vacations with potential schedule changes and work locations

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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