Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Bonuses
training programs
Professional Development
Prompt pay
Job Description
Checkers & Rally's is a well-established fast food restaurant chain, recognized for its commitment to operational excellence and exceptional customer service. The company has built a strong reputation by focusing on high-quality food and a welcoming atmosphere that appeals to a diverse customer base. As a leader in the Quick Service Restaurant (QSR) industry, Checkers & Rally's thrives on maintaining a culture that values integrity, service, innovation, and excellence. This culture supports not only the satisfaction of its guests but also the personal and professional growth of its employees. Checkers & Rally's continually invests in training and development programs designed to empower team members, ensuring they have the tools and support needed to succeed in their roles and advance within the company.
The Fast Food Supervisor role at Checkers & Rally's is a critical position within the Corporate Field Operations team, supporting the General Manager in achieving sales goals and maintaining operational standards. As a supervisor, you will play an essential role in the day-to-day running of the restaurant, focusing on elevating guest satisfaction and ensuring smooth operations. This position requires a hands-on approach to managing restaurant activities, training and coaching staff members, and fostering a positive and productive work environment.
Your responsibilities will include overseeing restaurant operations, prioritizing guest experience, and making sure that all team members adhere to company policies and procedures. You will assist in interviewing and hiring talented team members and contribute actively to their development by providing continuous feedback and coaching. Keeping the restaurant a safe, clean, and inviting environment for both guests and employees is an ongoing priority. Your role will also involve reporting operational challenges to the General Manager and offering recommendations to improve overall performance. This position is ideal for an energetic leader with strong communication skills, a commitment to excellence, and the ability to adapt to a fast-paced, dynamic workplace environment. Compensation details highlight prompt salary payments and bonuses tied to recognition programs, reinforcing the company's dedication to rewarding its team members. Benefits include access to medical and dental plans alongside opportunities for professional development, enhancing the overall employment experience at Checkers & Rally's.
The Fast Food Supervisor role at Checkers & Rally's is a critical position within the Corporate Field Operations team, supporting the General Manager in achieving sales goals and maintaining operational standards. As a supervisor, you will play an essential role in the day-to-day running of the restaurant, focusing on elevating guest satisfaction and ensuring smooth operations. This position requires a hands-on approach to managing restaurant activities, training and coaching staff members, and fostering a positive and productive work environment.
Your responsibilities will include overseeing restaurant operations, prioritizing guest experience, and making sure that all team members adhere to company policies and procedures. You will assist in interviewing and hiring talented team members and contribute actively to their development by providing continuous feedback and coaching. Keeping the restaurant a safe, clean, and inviting environment for both guests and employees is an ongoing priority. Your role will also involve reporting operational challenges to the General Manager and offering recommendations to improve overall performance. This position is ideal for an energetic leader with strong communication skills, a commitment to excellence, and the ability to adapt to a fast-paced, dynamic workplace environment. Compensation details highlight prompt salary payments and bonuses tied to recognition programs, reinforcing the company's dedication to rewarding its team members. Benefits include access to medical and dental plans alongside opportunities for professional development, enhancing the overall employment experience at Checkers & Rally's.
Job Requirements
- High school diploma or General Education Degree (GED) preferred
- Food Safety Certification
- 12 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Proficiency in Microsoft Office Suite and familiarity with operating systems
- Strong verbal and written communication and interpersonal skills
- Ability to work non-traditional hours and adapt to varying schedules
- Maintain high energy levels suitable for a fast-paced environment
Job Qualifications
- High school diploma or General Education Degree (GED) preferred
- Food Safety Certification
- 12 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Proficiency in Microsoft Office Suite and familiarity with operating systems
- Strong verbal and written communication and interpersonal skills
- Ability to work non-traditional hours and adapt to varying schedules
- Maintain high energy levels suitable for a fast-paced environment
- Strong commitment to core values: honesty, service-oriented approach, pursuit of excellence, and willingness to take bold initiatives
Job Duties
- Elevate sales and profits by prioritizing guest satisfaction and managing daily restaurant operations
- Report any issues or provide recommendations regarding the restaurant, staff, or guests to the General Manager
- Assist in interviewing and hiring suitable team members
- Ensure adherence to policies and procedures during shifts through team member supervision
- Train and guide staff on operational procedures, corporate policies, and guest service standards
- Identify and resolve complaints and policy violations, providing continuous feedback and coaching to team members
- Contribute to maintaining a safe, clean, and engaging environment for employees and guests
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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