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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
Paid vacation
Life insurance
401(k) contribution match
Job Description
The Wenspok Companies is a privately owned franchise operator managing 67 Wendy's Restaurants across several states in the USA, including Washington, Idaho, Oregon, Colorado, South Dakota, North Dakota, Kansas, Montana, Wyoming, and Nebraska. With a workforce exceeding 2,500 team members, the company emphasizes a supportive and rewarding workplace culture where team members' input is valued and contributions are recognized. Known for promoting internal advancement, work-life balance, and respect for all, the Wenspok Companies foster an environment where employees can thrive and build fulfilling careers within the organization. They focus on employee well-being, competitive advantages, and a sustainable reward system encouraging... Show More
Job Requirements
- individuals need to be at least 18 years of age
- it is preferable to have completed high school or obtained an equivalent qualification
- holding all the necessary paperwork required by state and federal statutes
- minimum of one year of experience as a Fast Food Shift Manager or in a comparable position
- willingness to accommodate flexible hours, including rotating shifts and weekends
- established skill in overseeing and directing your team in a high-energy and constantly evolving atmosphere
- strong problem-solving and decision-making aptitude
- outcome-focused and dedicated to meeting customer needs
- robust leadership qualities and adept interpersonal skills
- skill in establishing clear communication channels with team members and customers
- comprehension of procedures and regulations concerning food safety
- skill in juggling various responsibilities and determining their order in a rapidly changing atmosphere
Job Qualifications
- past exposure to rapid turnover environments in the QSR or fast casual dining sector
- having a solid grasp of PC abilities can be valuable
- expertise in managing cash resources and providing financial updates
- strong problem-solving and decision-making aptitude
- outcome-focused and dedicated to meeting customer needs
- robust leadership qualities and adept interpersonal skills
- skill in establishing clear communication channels with team members and customers
- comprehension of procedures and regulations concerning food safety
- skill in juggling various responsibilities and determining their order in a rapidly changing atmosphere
Job Duties
- direct and supervise all operational aspects of a restaurant shift, ensuring smooth execution from beginning to end
- provide training, support, and coaching to nurture an efficient workforce
- foster a comfortable and friendly setting in the workplace and dining areas
- oversee and strengthen adherence to food safety measures throughout the work hours
- boost store sales and profitability targets by optimizing operational management techniques
- maintain the standards of quality, service, and cleanliness as per QSC guidelines
- guarantee the security of Wendy's brand and investments
- exhibit a persistent effort to deliver results and consistently hit targets
- strive to go the extra mile in attending to our guests and guaranteeing their contentment
- provide training, oversee, and incentivize adherence to food safety protocols among staff
- assume the responsibilities of a Cash Manager when necessary, such as initializing cash registers when the store opens and conducting cash audits when closing
- complete walkthroughs to verify that the restaurant is set up for service commencement or conclusion, and is also prepared for peak business hours
- work closely with the restaurant management team to improve the training and communication methods for crew members and Team Trainers with the aim of increasing staff retention rates
- manage, organize, and allocate operational responsibilities, guaranteeing alignment with Company policies and regulations
- aid the restaurant management in managing crew member schedules to ensure optimal coverage and uphold high customer service standards
- achieve budget targets by overseeing food and labor costs effectively
- implement organizational rules and regulations with consistency
- oversee the food preparation procedures to guarantee adherence to quality standards
- team up with colleagues to reach sales objectives and increase revenue
- quickly respond to customer complaints and attend to any guest-related issues
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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