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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Competitive base wage
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Life insurance
401(k) plan with contribution match
Employee health rewards program
Career development opportunities
Internal promotion support
Work-life balance
Job Description
The Wenspok Companies is a distinguished privately owned franchise operator of Wendy's Restaurants in the United States. Managing a vast network of 67 Wendy's outlets spanning across Washington, Idaho, Oregon, Colorado, South Dakota, North Dakota, Kansas, Montana, Wyoming, and Nebraska, the company employs over 2,500 dedicated team members. As a prominent player in the fast food industry, Wenspok Companies prides itself on fostering a supportive work environment that values employee contributions, encourages professional growth, and emphasizes work-life balance and mutual respect. The organization is known for its competitive advantages and commitment to recognizing achievements and promoting internal career advancement.
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Job Requirements
- At least 18 years of age
- Completion of high school or equivalent preferred
- Possession of all necessary paperwork as required by state and federal laws
- Willingness to work flexible hours including weekends and rotating shifts
- Proven ability to lead and manage a team in a high-energy and fast-paced environment
- Strong problem-solving skills
- Commitment to excellent customer service
- Effective communication skills
- Understanding of food safety regulations
- Ability to multitask and prioritize effectively in a dynamic setting
Job Qualifications
- Minimum of one year of experience as a fast food shift manager or in a comparable position
- Experience in fast-paced QSR or fast casual dining environments preferred
- Strong leadership and interpersonal skills
- Excellent communication skills with team members and customers
- Knowledge of food safety procedures and regulations
- Ability to manage multiple tasks and prioritize in a fast-changing environment
- Problem-solving and decision-making aptitude
- Ability to work flexible hours including rotating shifts and weekends
- High school diploma or equivalent preferred
- Proficiency in basic PC skills is valuable
- Experience managing cash resources and financial reporting considered an asset
Job Duties
- Direct and supervise all operational aspects of a restaurant shift ensuring smooth execution from beginning to end
- Provide training support and coaching to nurture an efficient workforce
- Foster a comfortable and friendly setting in the workplace and dining areas
- Oversee and strengthen adherence to food safety measures throughout the work hours
- Boost store sales and profitability targets by optimizing operational management techniques
- Maintain the standards of quality service and cleanliness as per QSC guidelines
- Guarantee the security of Wendy's brand and investments
- Exhibit a persistent effort to deliver results and consistently hit targets
- Strive to go the extra mile in attending to our guests and guaranteeing their contentment
- Provide training oversee and incentivize adherence to food safety protocols among staff
- Assume the responsibilities of a Cash Manager when necessary such as initializing cash registers when the store opens and conducting cash audits when closing
- Complete walkthroughs to verify that the restaurant is set up for service commencement or conclusion and is also prepared for peak business hours
- Work closely with the restaurant management team to improve the training and communication methods for crew members and Team Trainers with the aim of increasing staff retention rates
- Manage organize and allocate operational responsibilities guaranteeing alignment with Company policies and regulations
- Aid the restaurant management in managing crew member schedules to ensure optimal coverage and uphold high customer service standards
- Achieve budget targets by overseeing food and labor costs effectively
- Implement organizational rules and regulations with consistency
- Oversee the food preparation procedures to guarantee adherence to quality standards
- Team up with colleagues to reach sales objectives and increase revenue
- Quickly respond to customer complaints and attend to any guest-related issues
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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