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FAST FOOD FOOD SERVICE (FULL TIME)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Benefits

Opportunities for training and development
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Southeastern University, located at 1000 Long Fellow Boulevard in Lakeland, FL, is seeking dedicated individuals to join their team in full-time fast food food service positions. Southeastern University is known for fostering a welcoming campus environment where staff are valued and empowered to make a difference. The fast food service openings are part of the campus dining services operated through Chartwells Higher Ed, a segment of Compass Group, which specializes in providing high-quality food services in educational facilities. These roles offer competitive compensation at a fixed pay rate of $15.00 per hour and come with an array of benefits designed to support employee growth, wellness, and financial security. Candidates should note that schedules involve full-time hours with variable days and multiple afternoon and evening shifts, with specific details discussed during interviews. Applications are accepted ongoing until the positions are filled, providing an ongoing opportunity for motivated applicants. If the position is filled, candidates may still be considered for future openings and encouraged to reapply.

The available Fast Food Food Service role involves preparing, presenting, and serving food items in a fast-casual dining environment on the university campus. This position requires individuals who can multitask effectively amidst a fast-paced setting, handling customer interactions with professionalism and a service-oriented outlook. The role includes tasks such as greeting guests warmly and promptly, accurately taking and relaying orders to kitchen staff, and ensuring food orders are prepared according to all safety and handling standards. Employees must possess a thorough understanding of the menu and ingredients to assist customers accurately and accommodate special requests. Additionally, quick resolution of customer complaints with a friendly demeanor is expected, along with effective communication with supervisors regarding any concerns. Light cleaning duties such as sweeping and mopping are also part of maintaining sanitation and safety standards within the food service area. Cash handling responsibilities include managing transactions, maintaining cash drawer compliance, and obtaining necessary customer signatures. The position encourages teamwork and flexibility, with additional duties assigned as needed to support smooth operations.

Southeastern University and Chartwells Higher Ed prioritize employee development, offering opportunities for training, health and wellness programs, retirement plans, and various voluntary benefits. Full-time associates also have access to medical, dental, vision, life, and disability insurance coverage, commuter benefits, an employee assistance program, and flexible spending accounts. This role provides a solid foundation for individuals seeking to grow their careers in food service within the dynamic and supportive environment of a college campus. The hiring entity is committed to diversity and inclusion, ensuring fair treatment for all applicants and associates based on abilities and experience, regardless of race, age, gender, or other classifications protected by law. Job duties may be modified based on business needs, and some roles require Florida Level 2 background screening. Chartwells Higher Ed maintains a drug-free workplace, underscoring the importance of professionalism and safety in all operations. Overall, this position is ideal for hardworking individuals seeking a meaningful role with competitive pay and benefits in a fast-paced, community-oriented food service setting.

Job Requirements

  • Prior ability to multitask in a fast-paced environment
  • willingness to work varied shifts including multiple PM shifts
  • ability to perform physical tasks such as standing for extended periods and light cleaning
  • compliance with food safety and handling protocols
  • authorization to work in the United States
  • ability to follow directions and work as part of a team

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in fast food or food service environment advantageous
  • ability to multitask in a fast-paced setting
  • strong customer service and communication skills
  • knowledge of food safety and hygiene standards
  • ability to work flexible schedules including evenings and weekends
  • basic math skills for cash handling

Job Duties

  • Greet guests promptly and warmly
  • take food orders and relay them efficiently to kitchen staff
  • demonstrate complete understanding of all menu items and ingredients
  • communicate with back-of-the-house staff to ensure accurate and timely order delivery
  • resolve customer complaints in a friendly, service-oriented manner
  • cook fast-food items following safety and food handling standards
  • perform light cleaning duties such as sweeping and mopping to maintain sanitation
  • keep equipment, work area, and facilities clean and orderly
  • perform sales transactions accurately and timely
  • manage cash drawer and funds responsibly
  • perform other assigned duties as needed

Job Criteria

Experience

No experience required


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