Fast Casual Restaurant Manager

PDQ, which stands for People Dedicated to Quality, is a distinguished fast casual restaurant concept committed to delivering food made from scratch that guests feel good about eating and that team members take pride in serving. Known for its unwavering dedication to quality, PDQ offers chicken prepared without added steroids, hormones, or any nonsense, embodying a philosophy of simplicity and doing things the right way. This approach highlights the company’s promise to provide hospitality and food that are "Just Made, Better" to guests, team members, and the communities they serve. Combining a genuine passion for quality with a strong sense of community, PDQ fosters an inclusive and supportive environment where team members are valued and cultivated for growth within the company.

As a well-established fast casual restaurant, PDQ provides ample career development opportunities and growth for individuals who are dedicated to excellence in guest service and team leadership. The company emphasizes a culture of respect and fairness, ensuring that team members work in a safe and harassment-free environment. With its comprehensive training programs and competitive pay structure, including monthly bonuses, PDQ empowers its team members to reach their full potential while maintaining high-quality standards.

The Fast Casual Restaurant Manager position at PDQ plays a pivotal role in maintaining the high standards the brand is known for. Reporting directly to the Operating Director, the manager is responsible for leading both the front-of-house and heart-of-the-house operations. This role requires strong leadership skills, excellent guest service capabilities, and a deep understanding of kitchen operations. The manager ensures that each shift runs efficiently, orders and receives products accurately, and maintains relentless focus on quality to exceed guest expectations consistently.

The Restaurant Manager also has a critical role in team development by coaching, teaching, and recognizing team members' efforts and achievements. They are tasked with creating a diverse, secure, and positive culture that supports team members' well-being and growth. Additionally, they must be proficient in financial management, capable of reading, interpreting, and positively influencing profit and loss (P&L) statements to enhance business performance. This holistic management approach ensures both operational excellence and a positive work environment.

Ideal candidates for the Restaurant Manager role have prior experience as shift managers or assistant restaurant managers, preferably with companies like Chick-fil-A, Chipotle, or Panera Bread. They possess a passion for delivering exceptional guest service and fostering a rewarding team member experience. PDQ values managers who bring both operational expertise and a commitment to nurturing talent, creating a workplace where success is built on quality and dedication.

Working at PDQ offers various benefits, including medical, dental, and vision coverage, vacation time, competitive pay with a monthly bonus program, and a comprehensive training program. These benefits complement the opportunity for career development and growth, positioning PDQ as an ideal place for professionals seeking long-term careers in the fast casual dining industry. As an Equal Opportunity Employer, PDQ actively seeks diverse talent to join their team, welcoming individuals ready to contribute to a quality-focused culture.