HyVee logo

Fast and Fresh Cook

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.50 - $18.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid training
Employee assistance program

Job Description

Hy-Vee is a well-established and respected grocery retail chain committed to delivering exceptional customer service and high-quality products to its communities. Known for its extensive range of groceries, fresh produce, and other household essentials, Hy-Vee operates numerous locations across various states, upholding its mission to support customers with 'a helpful smile in every aisle.' The company fosters a positive work environment that emphasizes employee engagement, teamwork, and a dedication to both customer satisfaction and colleague support.

Hy-Vee seeks a motivated and friendly Fast & Fresh Clerk to join its Fast & Fresh department. This non-exempt position focuses on providing prompt, efficient, and courteous service to customers, maintaining the cleanliness and orderliness of the store, managing product quality and inventory, and ensuring an overall pleasant shopping experience. The role requires attention to detail, strong interpersonal skills, and the ability to multitask in a fast-paced retail environment.

As a Fast & Fresh Clerk, you will be an essential part of the customer service team, engaging with customers in a courteous and professional manner by greeting them, addressing inquiries, and assisting with various needs, including locating products and managing purchases at the cash register. You will operate cash registers accurately, process payments involving cash, checks, credit cards, and coupons, and handle merchandise stocking and inventory. Moreover, the role involves maintaining store appearance by cleaning different areas such as registers, restrooms, and floors, and performing tasks like snow shoveling and replenishing fuel pump supplies.

This position reports to several supervisory roles including the District Store Director, Store Manager, Assistant Manager, and Fast & Fresh Department Managers, working collaboratively to meet store goals and uphold Hy-Vee's high standards. While there are no formal education or experience prerequisites, physical capabilities such as lifting moderately heavy loads and performing diverse physical activities are required. The work environment can expose employees to temperature changes, dampness, and potential hazards requiring adherence to safety protocols.

By joining Hy-Vee as a Fast & Fresh Clerk, you become part of a team that values professionalism, a growth mindset, result orientation, and customer focus. You will have opportunities to grow personally and professionally within a company dedicated to community engagement and employee development. Hy-Vee prioritizes a respectful workplace culture where every individual is encouraged to bring their unique strengths and smiles to their essential role supporting customers every day.

Job Requirements

  • Must be able to perform medium physical work exerting up to 50 pounds occasionally and 20 pounds frequently
  • good vision including depth perception and color vision
  • capable of physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
  • exposure to temperature extremes, dampness, cleaning chemicals and solvents
  • ability to operate equipment like telephone, fax, copier, pallet jacks, garbage disposal, trash compactor, box cutter, knives, computer, calculator, frozen juice machine, coffee maker, cash register, RPM, gas pumps
  • report to work on schedule
  • successful completion of pre-employment drug screen

Job Qualifications

  • No education or experience requirements
  • ability to solve practical problems with limited standardization
  • basic arithmetic skills including fractions, decimals, and percentages
  • ability to file, post and mail materials
  • capable of interviewing and guiding people
  • strong communication and teamwork skills
  • customer service oriented
  • professionalism and reliability

Job Duties

  • Provides prompt, efficient and friendly customer service
  • smile and greet customers in a friendly manner
  • assist customers by escorting to products, securing out-of-reach items, loading/unloading heavy items, noting customer suggestions
  • answer telephone promptly and provide helpful service
  • work with co-workers as a team
  • operate cash register accurately and scan products
  • redeem promotional coupons, food stamps, process payments and issue receipts
  • place merchandise in bags, give packages to customers
  • assist with inventory
  • receive and check delivered merchandise and stock shelves
  • maintain proper lot maintenance including snow shoveling and ice melting
  • fill outside towel holders and replenish window washer fluid
  • remove trash inside and outside timely
  • check in product and review invoices
  • practice proper sanitation and cleanliness of work area
  • clean registers, restrooms, break room, backroom, sweep and mop floors
  • maintain personal hygiene and dress adherence
  • follow company policies and store guidelines
  • report to work on time and as scheduled

Job Criteria

Experience

No experience required


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