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F&B SUPERVISOR - MAUDE'S | FULL-TIME

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discount
Dental Insurance
Health Insurance
Flexible spending account
Free parking
Employee stock purchase plan
Disability insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
Opportunities for advancement
Vision Insurance

Job Description

Maude's Bar & Terrace is a charming and inviting establishment located within the scenic Hyatt Regency Lost Pines Resort. Known for its exceptional Southern hospitality, Maude's Bar & Terrace offers guests a unique indoor and outdoor experience surrounded by the natural beauty of Texas. The venue is named after the resort's famous pecan tree and is renowned for its lively ambiance featuring live music, cozy fire pits, and delightful cocktails. Guests can savor an array of wood-fired flatbreads and enjoy what is acclaimed as the best pecan pie in Texas, all while basking in an atmosphere that perfectly blends rustic charm with sophisticated comfort.

The bar and terrace provide an ideal setting for social gatherings, special occasions, or casual evenings out. With the ability to host intimate events or larger celebrations, Maude's prides itself on creating memorable moments that keep guests coming back. The team at Maude's is committed to exemplary service that ensures each guest has a warm and welcoming experience.

The role of the Food & Beverage Supervisor at Maude's Bar & Terrace is central to maintaining the high standards that define the guest experience. This position involves overseeing daily operations with an emphasis on operational excellence, quality control, and outstanding customer service. The Food & Beverage Supervisor leads a dedicated team, ensuring that all staff members are trained, motivated, and capable of delivering exceptional service in a fast-paced and dynamic environment.

Key responsibilities of the role include managing inventory, controlling stock levels, and minimizing waste to support efficient operations and profitability. A vital component of the job is maintaining compliance with health, safety, and sanitation regulations, ensuring a safe environment for both guests and employees. The supervisor also plays a key role in addressing customer concerns promptly and professionally, aiming to exceed expectations and reinforce the reputation of Maude's as a premier dining destination.

The supervisor also coordinates special events and promotional activities that enhance the overall guest experience while contributing to the venue’s successful operation. This role demands a leader with strong interpersonal skills, excellent communication abilities, and a passion for hospitality. The Food & Beverage Supervisor position requires flexibility and a commitment to working weekends and holidays, as well as the ability to perform duties in various weather conditions.

Hyatt Regency Lost Pines offers an inspiring work environment that values its associates. Joining this team means access to comprehensive benefits including career growth and advancement opportunities, affordable health coverage, tuition reimbursement, employee recognition programs, and special discounts. The company fosters an inclusive culture that supports diversity and offers numerous programs and assistance to help employees thrive personally and professionally.

Embracing Hyatt's core value to care for people so they can be their best, this opportunity at Maude's Bar & Terrace is ideal for those who are passionate about hospitality and eager to contribute to a vibrant, guest-focused environment. Those who thrive in fast-paced settings, enjoy leading teams, and are committed to operational excellence will find this role both rewarding and exciting.

Job Requirements

  • Must be at least 18 years of age
  • must have a valid driver's license with a clean driving record
  • TABC and Texas Food Handler's Certification is required
  • prior serving or bartending experience is a plus
  • proven supervisory experience in food and beverage industry preferred
  • ability to work weekends and holidays
  • must be able to work in all weather conditions
  • strong leadership skills
  • excellent communication skills
  • ability to handle multiple tasks in a fast-paced environment

Job Qualifications

  • A true desire to satisfy the needs of others in a fast-paced environment
  • prior serving or bartending experience is a plus
  • proven experience in a supervisory role within the food and beverage industry is preferred
  • strong leadership and team management skills
  • excellent communication and interpersonal abilities
  • fundamental knowledge of food and beverage operations
  • ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • must be able to work a flexible schedule including weekends and holidays
  • must be comfortable working in all weather conditions
  • TABC and Texas Food Handler's Certification is required
  • must be at least 18 years of age and have a valid driver's license with a clean driving record

Job Duties

  • Oversee the efficient operation of Maude's ensuring high standards of service and quality
  • manage train and mentor staff to ensure productivity quality and exceptional customer service
  • handle customer complaints promptly and professionally ensuring a positive dining experience
  • monitor the quality of food and beverages ensuring they meet our high standards
  • ensure compliance with health safety and sanitation standards
  • manage inventory control stock and minimize waste
  • organize special events and promotional activities to enhance guest experiences

Job Criteria

Experience

Mid Level (3-7 years)


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