Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,600.00 - $69,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Cahuilla Casino Hotel is a renowned hospitality and entertainment establishment that offers a dynamic and vibrant environment for both guests and employees. Located in a picturesque setting, this casino hotel is dedicated to providing exceptional guest experiences through its various amenities, which include gaming, dining, and event spaces. Known for its commitment to excellence, Cahuilla Casino Hotel blends the excitement of casino entertainment with the comfort and luxury of a high-quality hotel. The establishment prides itself on maintaining high standards in guest service, food and beverage offerings, and overall hospitality operations. Their commitment to employee development and customer satisfaction creates a supportive and engaging workplace culture, making it an attractive choice for professionals seeking a career in the hospitality industry.
The Food and Beverage Supervisor position at Cahuilla Casino Hotel plays a crucial role in managing the daily operations of the restaurant and bar. Reporting directly to the Food and Beverage Manager, this supervisory role involves overseeing team members, ensuring compliance with health and safety regulations, and maintaining high standards of service and cleanliness. The supervisor is responsible for interviewing, hiring, coaching, and training staff to deliver outstanding guest experiences. Additionally, this position involves managing staffing schedules and payroll in alignment with budget goals, auditing and controlling food and beverage costs, and resolving guest complaints to uphold satisfaction. The candidate must be adept at maintaining point of sale systems, inventory controls, and coordinating operational efficiencies to support the establishment's profitability.
This role requires a hands-on leader who can make sound decisions that impact guest service and business outcomes positively. The supervisor also handles administrative tasks such as preparing inventory orders, conducting monthly assessments, and ensuring adherence to regulatory compliance standards including health codes and company policies. The role demands excellent interpersonal skills, the ability to work with diverse teams, and a strong commitment to representing Cahuilla Casino Hotel professionally at all times. The Food and Beverage Supervisor often works varied hours including days, nights, weekends, and holidays, reflecting the round-the-clock nature of the hospitality industry. Success in this role contributes directly to the smooth operation of the restaurant and bar, ultimately affecting the overall guest experience and the hotel's reputation.
The Food and Beverage Supervisor position at Cahuilla Casino Hotel plays a crucial role in managing the daily operations of the restaurant and bar. Reporting directly to the Food and Beverage Manager, this supervisory role involves overseeing team members, ensuring compliance with health and safety regulations, and maintaining high standards of service and cleanliness. The supervisor is responsible for interviewing, hiring, coaching, and training staff to deliver outstanding guest experiences. Additionally, this position involves managing staffing schedules and payroll in alignment with budget goals, auditing and controlling food and beverage costs, and resolving guest complaints to uphold satisfaction. The candidate must be adept at maintaining point of sale systems, inventory controls, and coordinating operational efficiencies to support the establishment's profitability.
This role requires a hands-on leader who can make sound decisions that impact guest service and business outcomes positively. The supervisor also handles administrative tasks such as preparing inventory orders, conducting monthly assessments, and ensuring adherence to regulatory compliance standards including health codes and company policies. The role demands excellent interpersonal skills, the ability to work with diverse teams, and a strong commitment to representing Cahuilla Casino Hotel professionally at all times. The Food and Beverage Supervisor often works varied hours including days, nights, weekends, and holidays, reflecting the round-the-clock nature of the hospitality industry. Success in this role contributes directly to the smooth operation of the restaurant and bar, ultimately affecting the overall guest experience and the hotel's reputation.
Job Requirements
- High school diploma or the equivalent
- ability to obtain and maintain a Cahuilla Gaming License and submit to random drug and or alcohol testing
- ability to obtain a California State Driver’s License
- ability to complete necessary Casino Essentials courses to carry out the job responsibilities
- must be Food Handler, RBS and ServSafe Certified
- TIP Certified
- must pass Title 31
Job Qualifications
- Must have two years’ experience in hospitality and food & beverage industry, including one year lead or supervisory experience
- in-depth knowledge of food handling, food health, and safety regulations
- must be able to identify strategic issues, prioritize workload and identify and develop effective programs to maximize performance
- excellent customer service relations
- must be experienced and sensitive to working with diverse groups of people
- must be available to work days, nights, weekends, and holidays
- must be able to perform the essential functions of the job with or without reasonable accommodation
- must be at least 21 years of age or older
Job Duties
- Oversee and manage all areas of the restaurant and bar, making sound decisions on matters of importance to guest service and business
- investigate and resolve complaints concerning food quality and service
- ensure compliance with all operational standards, company policies, and regulatory and agencies compliance
- train all staff on company policies and service standards and trains and enforces front-of-house delivery standards
- develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews
- manage all front-of-house image standards, including cleanliness, professionalism, and appearance
- manage front-of-house staffing, scheduling, and payroll to achieve budget efficiencies
- supervises and enforces consistency of food preparation and delivery service
- audit and monitor food and beverage costs and reconcile month-close reports to assist P&L management
- report waste, portion control, and preparation inconsistencies to Sous Chef and F&B Manager
- maintain point of sale, liquor pour, product procurement and item database systems
- prepare bar and liquor inventory location orders and schedule the delivery of product and supplies to insure location inventory stock required to service peak periods
- perform monthly inventory assessments
- coordinate furniture and equipment inventories and associated purchase requests and repair orders
- maintain confidentiality and discretion and protects the assets and information of the company within the scope of duties
- protect the interest of Cahuilla Casino Hotel
- as a representative of Cahuilla Casino Hotel, maintain a positive image at all times
- adhere to any and all reasonable requests to perform duties outside of job description
- ensure all health code standards are followed and adhered to
- all other duties as assigned by F&B Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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