F&B Supervisor

Highgate Hotels is a prominent real estate investment and hospitality management company boasting over $15 billion in assets under management and a diverse global portfolio exceeding 400 hotels across North America, Europe, the Caribbean, and Latin America. Established as a trailblazer in the hospitality industry over the past 30 years, Highgate excels in guiding properties through all phases of the property cycle, from initial planning and development to recapitalization and disposition. The company prides itself on its innovative approach, investing in a collection of bespoke lifestyle hotel brands, legacy brands, as well as independent hotels and resorts. This includes a focus on contemporary programming and leveraging digital technology to advance operational success. Highgate’s expertise extends through the utilization of cutting-edge revenue management tools, enabling precise identification and anticipation of evolving market trends which drives consistent outperformance and maximizes asset value.

Highgate operates with a seasoned executive team comprising top hospitality leaders. This leadership presence, combined with its global corporate offices, ensures that Highgate serves as a trusted partner to premier ownership groups and major hotel brands. Their commitment to excellence is reflected through efficient, guest-oriented service and a deep understanding of industry dynamics. For more information, visit www.highgate.com.

The role available is that of a Food & Beverage Supervisor at the Courtyard Amarillo located at 8006 I-40 West, Amarillo, TX 79106. This position is hourly compensated and is integral to the successful management and supervision of all property food and beverage operations including both front-of-house and back-of-house teams. The Food & Beverage Supervisor plays a critical role in ensuring the profitability of the Food & Beverage department by maintaining stringent quality standards for products and service while fostering a positive team environment that promotes high employee retention and customer satisfaction.

This position involves daily coordination of personnel, budget management, complaint resolution, and regular communication with the Food & Beverage Manager to promptly address issues and optimize department performance. The supervisor is responsible for monitoring current industry trends to maintain competitive operations and overseeing compliance with local liquor laws, health and sanitation regulations, and departmental SOPs (Standard Operating Procedures). Additional duties include organizing team meetings and training sessions, inventory management, menu planning collaboration, loss prevention, and maintaining a safe and pleasant dining experience for guests and staff alike.

The ideal candidate should have at least three years of progressive experience in a hotel or related setting, or equivalent academic qualifications paired with relevant work experience. Proficiency in Windows OS, spreadsheets, and word processing is essential alongside a sound knowledge of food preparation, health department standards, and liquor regulations. Strong communication skills and the ability to multitask and handle dynamic work situations are vital. The role requires physical endurance to occasionally exert up to 50 pounds of force for lifting or moving objects and a consistent commitment to a high standard of appearance and professionalism.

This comprehensive supervisory position offers an exciting opportunity for individuals seeking to advance their hospitality career within a reputable international organization renowned for its progressive strategies and industry presence. Candidates will join a vibrant work environment dedicated to achieving excellence and innovation in hospitality management.