Job Overview
Employment Type
Hourly
Compensation
Type:
Salary
Rate:
Range $52,940.52 - $58,644.77
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
friendly work environment
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company that is widely recognized as an innovator in the industry. With a dominant presence in key U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, Highgate is also expanding rapidly across Europe, Latin America, and the Caribbean. The company manages a portfolio of global properties with an aggregate asset value exceeding $20 billion and generates more than $5 billion in cumulative revenues. Highgate provides expert guidance throughout all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. The company is... Show More
Job Requirements
- High school diploma or equivalent
- At least 3 years of related experience or relevant college degree
- Proficiency with computer software including spreadsheets and word processing
- Strong knowledge of food and beverage service, health and safety regulations
- Ability to work long hours and lift/move up to 50 pounds
- Excellent verbal and written communication skills
- Ability to multitask and manage priorities effectively
- Maintain a friendly, courteous, and service-oriented demeanor
- Attend hotel-required meetings and trainings regularly
- Ability to maintain confidentiality and handle sensitive information
- Compliance with company policies and standards
- Effective problem-solving and decision-making skills
- Willingness to maintain high standards of personal grooming and appearance
- Regular attendance according to scheduling needs
- Ability to participate in managerial coverage as needed
Job Qualifications
- At least 3 years of progressive experience in hotel or related field or a 4-year college degree with 3 years related experience or a 2-year college degree with 4 or more years related experience
- Proficient in Windows and company-approved spreadsheets and word processing
- Knowledge of food and beverage preparation techniques, health department rules, liquor laws and regulations
- Effective verbal and written communication skills
- Ability to listen, understand, and clarify concerns
- Ability to multitask and prioritize
- Service-oriented and courteous approach towards guests and employees
- Ability to handle complex information and maintain confidentiality
- Ability to work long hours and perform medium physical work
- Attendance at required meetings and trainings
- Effective in problem-solving and productivity enhancement
Job Duties
- Be attentive, friendly, helpful, and courteous to guests, managers, and employees
- Supervise and manage all food and beverage personnel
- Respond to guest complaints timely
- Participate in food and beverage budget, forecasting, and performance monitoring
- Monitor industry trends and take actions to maintain profitability
- Keep the F&B Manager informed on issues
- Report problems requiring management attention promptly
- Coordinate and monitor all aspects of loss prevention in F&B
- Prepare and submit required reports on time
- Participate in inventories and submit reports
- Conduct regular department meetings
- Monitor quality of service and product
- Cooperate in menu planning and preparation
- Ensure timely purchase of F&B items within budget
- Oversee employee cafeteria operations
- Ensure compliance with liquor laws, health and sanitation regulations
- Ensure departmental compliance with standard operating procedures
- Train staff on SOPs, reporting, and technical tasks
- Attend and conduct departmental and hotel training
- Interview and hire front and back-of-house F&B staff
- Attend all required meetings including pre- and post-convention
- Ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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