Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Grand Beach Hotel is a renowned luxury hotel known for offering an exceptional hospitality experience with a strong commitment to customer satisfaction, quality service, and operational excellence. Situated in a prime location, the hotel caters to a diverse clientele including leisure travelers, business guests, and VIPs, providing a wide range of amenities including exquisite dining options and impeccable customer service. The hotel takes pride in maintaining a welcoming and sophisticated environment where every guest feels valued and enjoys a memorable stay.
Within this prestigious establishment, the Food & Beverage Manager plays a pivotal role in directing and organizing the entire Food & Beverage department to uphold and surpass the highest standards of quality, service, and marketing. The position is focused on maximizing profitability through outstanding customer service and efficient departmental operations. This managerial role encompasses planning and directing the administrative functions within the Food & Beverage operations, ensuring compliance with health, safety, sanitation, and alcohol management standards at all times.
The Food & Beverage Manager is responsible for implementing rigorous controls on food, beverage, and labor costs while overseeing the service and quality performance of all food and beverage outlets. The role requires active supervision, training, scheduling, and performance evaluation of department staff to foster a motivated, skilled, and customer-focused team. By maintaining close coordination with the Executive Chef and aligning restaurant operations with budget goals, the manager contributes significantly to the overall success of the hotel.
In addition, the manager ensures the maintenance of restaurant readiness, sanitation, cleanliness, and safety standards, as well as effective guest complaint handling with diplomacy and professionalism. This position demands strong leadership in managing profit and loss, inventory control, scheduling in line with business forecasts, and maintaining excellent employee relations across departments. The Food & Beverage Manager also handles operational systems such as Micros for inventory and financial reporting, guaranteeing smooth and efficient outlet functions.
Administratively, the role involves managing shift staffing, preparing schedules based on hotel occupancy, ensuring inventory upkeep of equipment and supplies, executing promotional activities, and forecasting budgets. The manager is tasked with maintaining the ambiance and service quality that align with the hotel’s luxury standards, as well as facilitating VIP and special requests to build customer loyalty and goodwill.
Overall, this role requires a strategic and hands-on leader who is comfortable working in a fast paced, deadline-driven environment, adapting quickly to changes, and maintaining focus on both operational excellence and guest satisfaction. This is a full-time position ideal for candidates with strong industry experience, excellent organizational, communication, and leadership skills. The salary and employment type details can be discussed during the interview process, based on qualifications and experience.
Within this prestigious establishment, the Food & Beverage Manager plays a pivotal role in directing and organizing the entire Food & Beverage department to uphold and surpass the highest standards of quality, service, and marketing. The position is focused on maximizing profitability through outstanding customer service and efficient departmental operations. This managerial role encompasses planning and directing the administrative functions within the Food & Beverage operations, ensuring compliance with health, safety, sanitation, and alcohol management standards at all times.
The Food & Beverage Manager is responsible for implementing rigorous controls on food, beverage, and labor costs while overseeing the service and quality performance of all food and beverage outlets. The role requires active supervision, training, scheduling, and performance evaluation of department staff to foster a motivated, skilled, and customer-focused team. By maintaining close coordination with the Executive Chef and aligning restaurant operations with budget goals, the manager contributes significantly to the overall success of the hotel.
In addition, the manager ensures the maintenance of restaurant readiness, sanitation, cleanliness, and safety standards, as well as effective guest complaint handling with diplomacy and professionalism. This position demands strong leadership in managing profit and loss, inventory control, scheduling in line with business forecasts, and maintaining excellent employee relations across departments. The Food & Beverage Manager also handles operational systems such as Micros for inventory and financial reporting, guaranteeing smooth and efficient outlet functions.
Administratively, the role involves managing shift staffing, preparing schedules based on hotel occupancy, ensuring inventory upkeep of equipment and supplies, executing promotional activities, and forecasting budgets. The manager is tasked with maintaining the ambiance and service quality that align with the hotel’s luxury standards, as well as facilitating VIP and special requests to build customer loyalty and goodwill.
Overall, this role requires a strategic and hands-on leader who is comfortable working in a fast paced, deadline-driven environment, adapting quickly to changes, and maintaining focus on both operational excellence and guest satisfaction. This is a full-time position ideal for candidates with strong industry experience, excellent organizational, communication, and leadership skills. The salary and employment type details can be discussed during the interview process, based on qualifications and experience.
Job Requirements
- Minimum education level required
- Proven experience in food and beverage management
- Ability to maintain high standards of health, safety, and sanitation
- Strong supervisory and team leadership skills
- Excellent communication skills
- Ability to work in fast-paced and dynamic environment
- Proficiency with restaurant management technology
- Ability to handle guest complaints professionally
- Strong organizational and administrative skills
- Ability to manage budget and labor costs effectively
- Must be detail-oriented and able to multitask
- Ability to train staff effectively
- Capable of maintaining professional appearance
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- Freestanding restaurant experience or luxury hotel experience
- Strong food, wine, and liquor knowledge
- Excellent customer service skills
- Clear written and verbal communication skills in English
- Proficient in Microsoft Word and Excel
- Excellent organizational, interpersonal and administrative abilities
- Ability to meet deadlines and work under pressure independently
- Ability to deal with high levels of patience, tact, and diplomacy
- Strong leadership skills and ability to drive positive program change
- Ability to train and develop others
- Ability to read and interpret documents
- Mathematical aptitude
- Ability to write correspondence and reports
- Ability to provide daily feedback to employees
- Excellent time management
- Ability to handle multiple tasks with focus
- Strong analytical, communication, and leadership skills
- Impeccable service standards
- Professional and polished appearance
- Proven ability to lead and develop associates
- Knowledge of property management software
- Pragmatic problem solving skills
- Excellent verbal communication
- Ability to work in multiethnic and multicultural environments
- Flexibility to work weekends and holidays
Job Duties
- Administer the operation to achieve superior product and service quality
- Oversee restaurant operations and coordinate with Executive Chef to improve functions
- Perform daily inspections to maintain readiness and sanitation standards
- Supervise and direct service to maintain safety and handle guest complaints diplomatically
- Monitor budget, profit and loss management, and ensure adherence to financial goals
- Schedule dining room personnel according to business forecasts while maintaining budget
- Lead recruitment, training, performance appraisals, and motivate staff
- Maintain equipment, facility, and grounds using preventive maintenance
- Manage shift staffing and greet guests during shifts
- Maintain inventory of equipment, linen, and supplies
- Control Micros system for guest checks and reporting
- Ensure maintenance and cleanliness of restaurant premises
- Oversee food and beverage quality control and promotions
- Execute departmental forecasting and budgeting
- Handle inventory management and purchasing within guidelines
- Foster good employee relations and open communication across departments
- Track departmental spending and monitor payroll expenses
- Conduct weekly inventories and participate in MOD program
- Handle guest complaints and urgent staff issues
- Promote teamwork and positive guest relations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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