Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Silver Reef Casino Resort is a renowned entertainment establishment offering a dynamic and engaging atmosphere for guests. This full-service resort features multiple food and beverage outlets that cater to diverse tastes, combining exceptional dining experiences with the excitement of gaming and entertainment. Known for its commitment to quality service and its vibrant environment, Silver Reef emphasizes creating memorable experiences through its dedicated team of hospitality professionals.
The Food and Beverage Supervisor role at Silver Reef Casino Resort is a key position responsible for managing all food and beverage operations during assigned shifts. This supervisory role requires overseeing staff, ensuring compliance with health and safety regulations, and maintaining high service standards to deliver a superior guest experience. The supervisor assists the Department Manager with hiring, scheduling, employee reviews, seating arrangements, and enforcing procedures and policies within the food and beverage areas. This role is essential for maintaining smooth operations, enhancing menu offerings, and supporting the overall goals of Silver Reef's food and beverage department.
Candidates for this position should have a minimum of two years’ experience in the food and beverage industry, including at least one year in a supervisory or lead role. Educational qualifications such as a High School diploma or credited courses in business or hospitality are favorable, although significant experience may be considered in place of formal education. A strong understanding of point-of-sale systems, computer skills, and superior communication abilities are crucial for successful performance in this role.
The supervisor will actively participate in training subordinates, delegating duties, and preparing daily operational reports. They will ensure food quality and quantity are maintained to meet Silver Reef’s standards and will monitor food temperatures and times on precooked items to guarantee food safety. Leadership qualities such as motivating the team and demonstrating excellent customer relations are vital to fostering a positive work environment and sustaining Silver Reef Casino Resort's reputation for outstanding hospitality.
Physical requirements include the ability to lift up to 25 pounds, stand or walk for long periods, and maintain manual dexterity for computer and paperwork tasks. The work environment is mostly indoors within a climate-controlled setting, subject to some temperature variations, food odors, moderate noise levels, and potential hazards such as chemicals and hot surfaces. The ability to maintain safety and adhere to health standards is paramount.
This role requires the incumbent to be at least 21 years of age and to hold essential licenses including Class III, WSLCB Class Mast Permit, and Food Worker Permit. Silver Reef Casino Resort offers an exciting and rewarding career opportunity for hospitality professionals eager to contribute to a premier entertainment destination and grow within a thriving company.
The Food and Beverage Supervisor role at Silver Reef Casino Resort is a key position responsible for managing all food and beverage operations during assigned shifts. This supervisory role requires overseeing staff, ensuring compliance with health and safety regulations, and maintaining high service standards to deliver a superior guest experience. The supervisor assists the Department Manager with hiring, scheduling, employee reviews, seating arrangements, and enforcing procedures and policies within the food and beverage areas. This role is essential for maintaining smooth operations, enhancing menu offerings, and supporting the overall goals of Silver Reef's food and beverage department.
Candidates for this position should have a minimum of two years’ experience in the food and beverage industry, including at least one year in a supervisory or lead role. Educational qualifications such as a High School diploma or credited courses in business or hospitality are favorable, although significant experience may be considered in place of formal education. A strong understanding of point-of-sale systems, computer skills, and superior communication abilities are crucial for successful performance in this role.
The supervisor will actively participate in training subordinates, delegating duties, and preparing daily operational reports. They will ensure food quality and quantity are maintained to meet Silver Reef’s standards and will monitor food temperatures and times on precooked items to guarantee food safety. Leadership qualities such as motivating the team and demonstrating excellent customer relations are vital to fostering a positive work environment and sustaining Silver Reef Casino Resort's reputation for outstanding hospitality.
Physical requirements include the ability to lift up to 25 pounds, stand or walk for long periods, and maintain manual dexterity for computer and paperwork tasks. The work environment is mostly indoors within a climate-controlled setting, subject to some temperature variations, food odors, moderate noise levels, and potential hazards such as chemicals and hot surfaces. The ability to maintain safety and adhere to health standards is paramount.
This role requires the incumbent to be at least 21 years of age and to hold essential licenses including Class III, WSLCB Class Mast Permit, and Food Worker Permit. Silver Reef Casino Resort offers an exciting and rewarding career opportunity for hospitality professionals eager to contribute to a premier entertainment destination and grow within a thriving company.
Job Requirements
- High School diploma or credited courses in business or hospitality
- Minimum two years’ experience in food and beverage with at least one year in a supervisor or lead position
- Knowledge in all aspects of the Silver Reef food and beverage areas
- Good verbal and written communication skills
- Knowledge of computers and registers or point of sale systems
- Motivator and demonstrates superior customer relations
- Must be 21 years of age
- Holds Class III license
- Holds WSLCB Class Mast Permit
- Holds Food Worker Permit
Job Qualifications
- High School diploma or credited courses in business or hospitality
- Minimum two years’ experience in food and beverage with at least one year in a supervisor or lead position
- Knowledge in all aspects of the Silver Reef food and beverage areas
- Good verbal and written communication skills
- Knowledge of computers and registers or point of sale systems
- Motivator and demonstrates superior customer relations
- Must be 21 years of age
Job Duties
- Manages the department on assigned shift including administrative and secretarial work interviews and maintaining products supplies and equipment
- Ensures compliance with all regulations regarding health and safety for employees and customers
- Gives superior customer service at all times
- Ensures food quality and quantity in food service areas
- Trains subordinates
- Delegates work and cleaning duties
- Prepares daily reports
- Makes recommendations to improve menu offerings service and procedures
- Monitors food temperatures and times on precooked food
- Performs other duties as requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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