F&B Outlets Manager (Westin)

Grand Pacific Hotel Services, L.P. is the proud owner and employer of the distinguished Westin/Solea Carlsbad Resort & Spa, an upscale hospitality establishment known for its exceptional service and luxurious accommodations. Nestled in the beautiful setting of Carlsbad, California, this resort offers a tranquil retreat with world-class dining, spa treatments, and modern amenities designed to cater to an elite clientele. The Westin/Solea Carlsbad Resort & Spa operates with a commitment to excellence and customer satisfaction, maintaining high standards across its many services. This company puts a strong emphasis on employee development, professionalism, and a positive work environment to ensure not only a superior guest experience but also a rewarding workplace for staff. Grand Pacific Hotel Services, L.P. takes great pride in their diligent management and operational frameworks that drive the success of this prestigious resort. Employees benefit from structured training programs and full compliance with all regulations to maintain quality and safety in every aspect of the operation.

The Food and Beverage Director position at Westin/Solea Carlsbad Resort & Spa is a highly responsible and pivotal role within the resort’s management team. This position directs and organizes all Food and Beverage functions across multiple outlets including the restaurant, bar, and in-room dining services. The Director ensures high standards of food quality, outstanding customer service, and effective merchandising strategies, all aimed at maximizing profits and enhancing guest satisfaction. This role involves both strategic planning and hands-on leadership. The Director collaborates closely with the Assistant General Manager and other departmental managers to align food and beverage operations with overall hotel objectives.

Key responsibilities include developing and implementing short- and long-term plans, overseeing recruitment, training and career development to build a capable team, and leading the department to achieve excellence and associate satisfaction. The role demands creativity in strategizing revenue enhancement and cost management plans, participation in menu design with the chef, and constant evaluation of customer satisfaction and competitive market dynamics. Budget preparation and adherence, marketing plan development, and special event coordination are also critical aspects of this leadership position.

The Director must embody a high-energy and professional presence, capable of independently operating the outlets if necessary. Compliance with all federal, state, and local laws related to labor and civil rights is essential, as is the commitment to associate engagement and development. This position requires sound knowledge of hospitality industry practices, robust communication skills, and the ability to handle pressures with tact and diplomacy. The role includes physical demands such as working in diverse environmental conditions and occasional lifting tasks.

Overall, the Food and Beverage Director will function as a key figure in sustaining and advancing the food and beverage excellence of Westin/Solea Carlsbad Resort & Spa, playing an instrumental role in delivering memorable guest experiences while driving the financial success of the resort’s dining operations. This position offers an excellent career opportunity for experienced hospitality professionals seeking to contribute to a leading resort environment and grow their leadership skills in a dynamic and prestigious setting.