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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Equal opportunity employer
Health Insurance
Paid Time Off
employee development
Work environment
Job Description
The Renaissance Des Moines Savery Hotel, managed by Stepstone Hospitality, is a beautiful and historic hotel located in the heart of Des Moines. Known for its elegant architecture and timeless charm, the hotel offers guests an exceptional experience through its luxurious accommodations and impeccable service. As part of the Renaissance brand, the hotel is committed to delivering outstanding hospitality that combines classic sophistication with modern amenities. Stepstone Hospitality brings extensive experience in managing hospitality venues, focusing on elevating guest experiences and maintaining high operational standards across their properties.
The Renaissance Des Moines Savery Hotel is currently seeking a dynamic, exp... Show More
The Renaissance Des Moines Savery Hotel is currently seeking a dynamic, exp... Show More
Job Requirements
- 3 plus years of experience supervising in food and beverage or hospitality leadership
- Strong knowledge of restaurant operations bar service and customer service best practices
- Leadership skills with the ability to motivate and manage a team
- Must be available for weekends holidays and pm shifts
- Excellent communication and problem-solving abilities
- Familiarity with point-of-sale systems and scheduling software
- Certifications in food safety and responsible alcohol service preferred
- Must have a comprehensive knowledge of the English language to effectively communicate with guests associates and vendors
- Minimum lifting of 50 pounds
- Pushing bending stooping upward reaching and manual dexterity
- Hearing writing typing
- Minimum pulling of 50 pounds
- Other duties may be assigned
Job Qualifications
- 3 plus years of experience supervising in food and beverage or hospitality leadership
- Strong knowledge of restaurant operations bar service and customer service best practices
- Leadership skills with the ability to motivate and manage a team
- Excellent communication and problem-solving abilities
- Familiarity with point-of-sale systems and scheduling software
- Certifications in food safety and responsible alcohol service preferred
- Comprehensive knowledge of the English language to effectively communicate with guests associates and vendors
Job Duties
- Manage daily operations of the food and beverage outlets including the restaurant bar room service and club lounge
- Hire train and supervise front-of-house staff including servers bartenders and baristas
- Ensure exceptional guest service standards are met or exceeded
- Monitor inventory levels and place orders for beverage and supplies as needed
- Manage budgets control costs and analyze financial reports to maximize profitability
- Enforce health safety and sanitation regulations
- Develop promotional strategies and events to increase sales and customer engagement
- Handle guest concerns or complaints with professionalism and care
- Maintain a clean organized and welcoming dining environment
- Increase the level of guest satisfaction by delivering an exceptional product through employee development
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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