F&B Multi-Outlet Supervisor (Horseshoe Bossier)

Shreveport, LA, USA|

Job Overview

Benefits

Health Insurance

Paid Time Off

Dental Insurance

Retirement Plan

Employee Discounts

Life insurance

Tuition Reimbursement

Job Description

Caesars Entertainment is a globally recognized leader in the hospitality and entertainment industry, renowned for its iconic resorts and casinos that offer exceptional experiences to millions of guests every year. As a prominent company, Caesars Entertainment stands out for its commitment to delivering extraordinary entertainment, luxurious accommodations, and world-class dining. Through its mission to "Create the Extraordinary," Caesars continually pushes the boundaries of what is possible, aiming to immerse, inspire, and connect people in vibrant, spectacular worlds. With a strong foundation built on values like "Blaze the Trail," "Together We Win," and "All-In on Service," the company fosters a culture of teamwork, innovation, and excellence within its various properties.

At Caesars Entertainment, the corporate social responsibility framework called People Planet Play drives its dedication to sustainable economic development, promoting team members' well-being, and positively impacting the communities served. This framework reinforces the company’s holistic approach to business, blending financial success with social and environmental responsibility.

The Multi-Outlet Food & Beverage Supervisor role at Caesars Entertainment is a key leadership position responsible for overseeing daily operations in multiple restaurant areas during assigned shifts. This role is critical to maintaining the high standards of quality, service, and sanitation that Caesars properties are known for. The Supervisor actively manages staff performance, ensures adherence to health and safety regulations, and contributes to achieving revenue and operational goals.

This position involves extensive interaction with employees and guests alike, emphasizing coaching, training, and employee development to enhance service delivery and guest satisfaction. The Multi-Outlet Food & Beverage Supervisor is also tasked with scheduling, labor cost control, employee relations, compliance monitoring, and conducting performance reviews. This multifaceted role requires someone with strong leadership abilities, effective communication skills, and a keen eye for operational details.

As part of the team at Caesars Entertainment, the individual in this role embodies the company’s mission and values by fostering an inclusive and warm environment. The supervisor leads by example to promote a family-style service culture that creates a welcoming atmosphere where everyone feels valued and respected. The position offers the opportunity to be part of a dynamic organization deeply committed to service excellence and community impact. While specific salary information is not disclosed, employment is full-time and benefits include health insurance, paid time off, and other competitive perks.

Overall, the Multi-Outlet Food & Beverage Supervisor position is ideal for experienced food and beverage professionals who thrive in fast-paced, guest-focused environments and are passionate about leading teams to success while upholding Caesars Entertainment’s brand promise and social commitments.

Job Requirements

Minimum four years related experience and/or equivalent combination of education
two years of supervisory experience
must be able to obtain Bossier ABO Card and Responsible Vendor Certification
excellent interpersonal customer service, communication, team building, and problem-solving skills
ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
ability to speak effectively before groups of customers or employees of organization
skill in solving practical problems and dealing with a variety of concrete variables
skill in solving a variety of instructions furnished in written, oral, diagram, or schedule form
ability to read, write, speak, and understand English
must be able to lift and carry upwards to 5 pounds
must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area
manual dexterity and coordination to operate office equipment including 10 key adding machines, personal computers, fax machines, and photocopiers
respond to visual and aural cues
operate in mentally and physically stressful situations
must be physically mobile with reasonable accommodations
must be able to tolerate industry standard chemicals for cleaning and sanitizing kitchen areas such as bleach, pine sol, oven cleaners
must be able to tolerate secondhand smoke, noise, and bright lights and work in constricted areas
ability to tolerate regular exposure to loud, crowded, wet or humid conditions, moving mechanical parts, extreme cold, and extreme heat

Job Qualifications

Minimum four years related experience and/or equivalent combination of education
two years of supervisory experience required
must be able to obtain Bossier ABO Card and Responsible Vendor Certification
excellent interpersonal customer service, communication, team building, and problem-solving skills
ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
ability to speak effectively before groups of customers or employees of organization
skill in solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists
skill in solving a variety of instructions furnished in written, oral, diagram, or schedule form
ability to read, write, speak, and understand English

Job Duties

Supervises the daily operation of restaurant areas per established policies and procedures
conducts pre-shift meetings, makes daily schedule adjustments, and controls shift staffing levels to meet budgeted labor costs
supervises employees job performance including coaching and reinforcement
ensures proper training, supervision, and development of subordinates
monitors and controls physical and sanitary condition of assigned areas
assists in the completion of corrective action under the guidance of the manager to achieve revenues, operating expenses, and GSRS rating
ensures proper usage and requisitioning of operating supplies within established guidelines
maintains daily employee attendance and work records
inspects food service facilities to ensure compliance with state and local health laws and internal regulations
inspects and tastes prepared foods to maintain quality standards and sanitation regulations
works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet
performs other duties as assigned
spends the majority of time interviewing, training, and selecting employees
conducts performance reviews
makes or recommends wage increases and/or promotions
provides for safety and security
handles employees' complaints or grievances
recommends disciplinary action or disciplines employees
plans, supervises, and monitors work
monitors legal compliance with federal, state, and gaming laws