F&B Manager

Dolphin Hotels is a well-established hospitality company dedicated to enhancing the well-being of its guests throughout their stay. Known for its refreshing environments, thoughtful amenities, and revitalizing programming, Dolphin Hotels takes pride in fostering an atmosphere where guests feel better when they leave than when they arrive. This commitment to guest well-being sets Dolphin Hotels apart, recognizing that travel can often disrupt routines and comfort. The hotel team is motivated by the goal of supporting guests in maintaining control over their wellness while on the road. The company culture emphasizes a supportive attitude, anticipatory service, and deep knowledge on how to provide exceptional guest experiences. At Dolphin Hotels, employees who are positive, adaptable, and intuitive with a genuine interest in the well-being of others are highly valued and encouraged to join the team. Together, the team strives to rise above challenges and deliver outstanding hospitality.

The role of Food and Beverage Manager at Dolphin Hotels is a pivotal leadership position responsible for overseeing the daily operations of the restaurant and ensuring that the highest standards of food quality and guest service are maintained. This position is ideal for a hands-on, experienced manager who possesses strong leadership and team-building skills, especially with a focus on training and fostering a culture of excellence in fine dining. The Food and Beverage Manager will play an essential role in managing operational aspects including staffing, inventory control, and guest relations. They will utilize tools such as the Micros POS system to manage orders efficiently and maintain smooth day-to-day workflows. Financial management is a key responsibility, including implementing cost control measures and optimizing profitability. The manager will also handle inventory management, staffing decisions, training programs, and scheduling strategies to ensure productivity and quality service. Building a positive work environment that encourages teamwork and continuous improvement is a priority.

Additionally, the Food and Beverage Manager is instrumental in enhancing guest experience by enforcing exceptional service standards, promptly addressing guest feedback, and developing strategies to boost guest satisfaction and loyalty. Working closely with the marketing team to develop promotional campaigns and adapting to market trends is also part of the role to maintain a competitive edge. Vendor relations including negotiating contracts, ensuring timely inventory replenishment, and maintaining product quality through regular inspections fall under the manager's scope as well.

This position requires a candidate with a minimum of two years of managerial experience in food and beverage or restaurant settings. Physical requirements include the ability to sit, stand, bend, walk, lift up to 50 lbs, and use hands and fingers for handling objects and computer tasks. Effective communication skills and good vision for close-up work on computer screens are essential. The Food and Beverage Manager contributes significantly to creating a memorable dining experience that aligns with the values of Dolphin Hotels and supports the overall mission to help guests be at their best throughout their stay.