F&B Manager

The hiring establishment is a prominent hospitality and entertainment company that operates a diverse range of food and beverage outlets including a Maitre D', Silks, Racing, Concessions, and Players Club front-of-house staff. This company is well-regarded for offering a dynamic environment within the entertainment and hospitality industry, where quality service, operational efficiency, and guest satisfaction are prioritized. The establishment prides itself on maintaining high standards in food quality, safety, cleanliness, and compliance with all relevant health, safety, and liquor licensing regulations. It upholds policies and procedures designed to promote seamless and efficient food and beverage service, ensuring that every guest’s experience is positive and memorable.

The role being offered is a leadership position responsible for the day-to-day management and supervision of all non-catered front-of-house food and beverage operations. As a key member of the management team, this position requires overseeing multiple outlets simultaneously, ensuring that team members deliver prompt, courteous, and high-standard service that complies with company policies and regulatory requirements. The individual in this role will lead through example, facilitating training, coaching, and performance assessments to elevate service standards and foster a positive work environment.

Specifically, this position involves delegating responsibilities to shift leaders and staff, monitoring operational costs to align with budgets, managing inventory control including ordering and stock management, and troubleshooting Point-of-Sales (POS) systems to ensure operational smoothness. The role also entails fostering employee morale, delivering exceptional guest experiences through effective conflict resolution and communication, and maintaining operational compliance with all applicable laws and regulations. The ideal candidate will be adept at conducting operational reviews, managing financial reports, and developing strategic initiatives to optimize service efficiency and profitability.

The position requires a bachelor's degree in food service management, hospitality management, or a related field, or equivalent relevant experience. Candidates must possess a minimum of three years of supervisory experience within food and beverage operations and demonstrate proficiency in POS systems, inventory control, financial management, and team leadership. Essential certifications such as ServSafe Food Handler and Oklahoma ABLE licensing are necessary to maintain compliance and safety standards.

The successful applicant will be expected to work flexible hours, including weekends, evenings, and holidays, whilst maintaining high performance in a fast-paced environment. The physical demands of the role include standing, walking, occasionally lifting heavy objects, and operating various office equipment. This position also requires passing background checks, drug tests, and Title 31 training to meet regulatory standards.

This leadership opportunity offers a challenging yet rewarding career path within a reputable hospitality company, emphasizing teamwork, operational excellence, and guest satisfaction.