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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
401k
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
Flexible spending account
Paid Time Off
Job Description
Conrad Nashville is a prestigious luxury hotel located in the heart of Nashville, Tennessee, known for its exceptional service and sophisticated accommodations. As part of the Hilton luxury portfolio, Conrad Nashville offers guests a unique blend of Southern charm and modern elegance, positioned within one of the most culturally vibrant cities in the United States. The hotel prides itself on delivering an outstanding guest experience through a commitment to excellence and innovation in hospitality. With its scenic location and a robust commitment to guest satisfaction, Conrad Nashville is at the forefront of the city's hospitality industry, blending luxury with an... Show More
Job Requirements
- Ability to lift or carry a minimum of 20 pounds, unassisted
- Ability to withstand prolonged standing, walking, stretching, bending, and kneeling without restriction
- Physical ability to access all areas of the property
- Experience with luxury hospitality brands preferred
- Health, Safety & Hygiene knowledge and compliance
- Strong organizational and multitasking skills
Job Qualifications
- BA/BS degree
- Minimum of 3 years of food and beverage management experience
- Experience working in a chef-centric concept
- Excellent customer service skills
- Strong leadership abilities
- Familiarity with restaurant financial analysis and POS systems
- Proficiency in Microsoft Excel
- Exceptional verbal and written communication skills
- Ability to work in a fast-paced environment
- Experience in training and mentoring team members
Job Duties
- Responsible for the successful achievement of all financial, quality, and service goals alongside the Director/Assistant Director of F&B
- Monitor and ensure The Restaurant's high service standards, prioritizing guest and employee satisfaction
- Interact directly with guests to provide welcoming, friendly service and to proactively solicit/receive feedback and respond accordingly
- Help plan and directly execute staffing, training, and supervision for all department team members
- Work with the culinary team to ensure the highest quality of food product and service
- Possess a working knowledge of all restaurant and company policies and SOPs
- Help develop new policies and procedures within the framework of the restaurant's existing SOPs and ensure compliance with both
- Assist in identifying and developing promotional marketing and revenue-generating opportunities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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