F&B Manager

Scottsdale, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Day Shifts

Benefits

401(k)

Disability insurance

Employee assistance program

Health Insurance

Life insurance

Paid Time Off

room discounts

Employee Food and Beverage Discounts

Job Description

Driftwood Hospitality Management is a respected company known for its fully integrated approach to hospitality services with outstanding client service. The company prides itself on empowering its associates to take initiative, be proactive, and contribute to the success of their property through well-defined strategies and objectives. Their team consists of some of the best talent in the hospitality industry, committed to maintaining high standards across every employee, position, and hotel property they manage. Driftwood Hospitality Management operates with a strong commitment to diversity and inclusion, ensuring equal opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation,... Show More

Job Requirements

Education in hospitality or related field preferred
Experience in food and beverage supervisory role
Food Handler Card and Alcohol Awareness certification required
Ability to work varied shifts including nights, weekends, and holidays
Strong communication and interpersonal skills
Ability to stand and walk for extended periods
Ability to lift and carry up to 30 pounds
Compliance with company grooming standards
Ability to work under pressure and multitask effectively
Knowledge of industry safety and security procedures
Basic proficiency in English

Job Qualifications

Thorough knowledge of food outlet operations including foods, supervisory aspects, service techniques, and guest interaction
Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Hold a current Food Handler Card and Alcohol Awareness certification
Ability to work under pressure and deal with stressful situations during busy periods
Knowledge of appropriate table settings and service ware
Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions
Ability to comprehend and apply written product labeling instructions
Ability to remember, recite and promote variety of menu items
Ability to operate beverage equipment such as coffee maker

Job Duties

Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
Ensure team members maximize all sales opportunities
Ensure team members consistently maintain brand standards and high levels of customer service
Handle all customer inquiries in an appropriate and professional manner
Accurately manage all transactions during service
Manage team member schedules, stock, and wastage levels
Assist Restaurant Manager/F&B Director in interviewing, selecting, training, supervising, counseling and disciplining restaurant staff
Maintain outlet scheduling and payroll
Organize and conduct pre-shift and departmental meetings communicating pertinent information such as house count, daily specials, promotions, and menu changes
Meet and greet guests as they arrive, escort them to their table, and present menus
Answer telephones in a clear voice, coordinate and document reservations
Maintain communication with all departments and attend relevant meetings
Participate in marketing efforts of restaurants, assist in creating menus, survey competition and report food trends
Monitor product quality and guest satisfaction in the restaurant
Maintain profitability of outlet to support overall hotel operations
Control payroll and equipment costs minimizing loss and misuse
Ensure par stock levels by calculating inventory, ordering and stocking supplies
Ensure maintenance of equipment by calling for repairs and training staff
Support the entire Food and Beverage operation including supervising other areas if necessary
Provide clean and safe environment by assigning and assisting with cleaning
Adhere to all company policies and procedures
Follow safety and security procedures and rules
Know department fire prevention and emergency procedures
Utilize protective equipment
Report unsafe conditions and incidents to manager
Provide a safe work environment by following all safety procedures
Maintain neat, clean and well-groomed appearance as outlined in team member handbook
Perform related duties as requested by manager
Assist other restaurant personnel when needed

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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