F&B Manager

Superhost Hospitality is a respected leader in the hospitality industry with over 40 years of experience dedicated to corporate excellence and social responsibility. The company manages a diverse portfolio of dynamic assets associated with industry-leading brands, focusing on unwavering service commitment. With an emphasis on developing top talent, driving performance, and creating exceptional guest experiences, Superhost Hospitality prides itself on being people focused and performance driven. Within this framework, the company fosters an inclusive and diverse workplace, ensuring equal opportunity for all employees. They are committed to providing a supportive environment where employees can grow their careers and make meaningful contributions to the culture and success of the organization.

The Food & Beverage Manager role at Embassy Suites Naperville, operated by Superhost Hospitality, is a critical leadership position responsible for overseeing and managing all aspects of the food and beverage operations within the hotel. This includes the restaurant, bar, and banquet functions, ensuring that each outlet operates seamlessly and delivers exceptional dining and event experiences to guests. The manager plays a pivotal role in maintaining high standards of service, cleanliness, and overall guest satisfaction while also ensuring strong financial performance through effective budgeting, cost control, and inventory management. The position demands a hands-on leader who is capable of managing a high-volume operation with efficiency and professionalism.

In this role, the Food & Beverage Manager will handle staffing, scheduling, and service flow to meet the demands of busy periods while leading, training, and developing team members to provide outstanding guest service. Collaboration with sales and events teams is essential to execute successful banquets and group functions, adding another layer of responsibility to ensure smooth communication and flawless event delivery. Addressing guest feedback promptly and effectively is a key function, maintaining the hotel's reputation for excellence. This manager will need to demonstrate resilience and composure when operating in a fast-paced, dynamic hospitality environment and continuously seek opportunities to improve operations and elevate the guest experience.

The employment type is full-time, reflecting the demanding and integral nature of the position within the hotel’s operations. Candidates interested in this role should be prepared for flexible work hours, including evenings, weekends, and holidays, essential for managing hospitality services that operate beyond typical business hours. While specific salary details are not listed, the position offers a competitive package commensurate with experience and expertise coupled with comprehensive benefits.

Overall, this role offers a unique chance to join a leading hospitality company that values performance and guest satisfaction. The Food & Beverage Manager will not only contribute to but also shape the dining experiences at Embassy Suites Naperville, ensuring every guest encounter is memorable and aligns with Superhost Hospitality’s high standards. This position is ideal for an experienced leader passionate about hospitality, eager to take on responsibility, and committed to excellence in service delivery.