Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays

Job Description

Pyramid Global Hospitality is a renowned hospitality company dedicated to putting people first, exemplifying a culture that values its employees and fosters a supportive and inclusive work environment. With a commitment to diversity, growth, development, and wellbeing, Pyramid Global Hospitality stands out as an employer that prioritizes the holistic needs of its workforce. This dedication is evident through its comprehensive employee benefits, which include health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs, local discounts, and preferential hotel rates. Furthermore, the company invests significantly in employee development by offering continuous training opportunities, ensuring individuals acquire the necessary skills to advance their careers in the dynamic hospitality industry.

Pyramid Global Hospitality manages over 230 properties worldwide, creating exceptional guest experiences while nurturing a collaborative and growth-focused environment for its team members. The company welcomes both newcomers and seasoned professionals to join its ranks, promising a workplace enriched by teamwork, professionalism, and opportunities for personal and professional development.

One of the notable properties under Pyramid Global Hospitality is the Delta Hotels by Marriott Jacksonville Deerwood, located in the vibrant city of Jacksonville, Florida. This hotel reflects a perfect balance of modern elegance and comfort, featuring 166 guest rooms and almost 3,800 square feet of versatile meeting space. The hotel prides itself on delivering top-tier service and memorable experiences to guests. Working within this establishment means joining a lively and welcoming community that values dedication, passion for hospitality, and professionalism.

Delta Hotels by Marriott Jacksonville Deerwood offers a variety of roles across different departments such as guest services, food and beverage, housekeeping, sales, and marketing, among others. The company ensures that every employee receives thorough training to excel in their positions. Within this dynamic setting, employees find a welcoming atmosphere that promotes career advancement and meaningful collaboration.

The role of Food and Beverage Manager at this hotel is crucial for maintaining and enhancing the quality and efficiency of all food and beverage operations. This leadership position requires a highly motivated and analytical individual who leads by example, encourages innovation beyond accepted norms, and actively engages with team members to foster a productive and positive work environment. The manager is tasked with achieving the financial and quality objectives set by owners, guests, stakeholders, and team members while aligning operations with the company’s core mission and values.

The Food and Beverage Manager ensures operational excellence by implementing high standards for food, beverage, and service quality, establishing effective cost control mechanisms, and managing labor and inventory practices. They are adept at understanding financial documents like profit and loss statements and labor reports, using these insights to drive cost reductions and productivity improvements. This role also involves overseeing menu development, creating appealing and marketable offerings, and facilitating ongoing staff training and development to build competent, skilled teams.

The manager fosters a comfortable and motivating workplace culture that encourages employee loyalty and commitment while maintaining strict standards for performance and customer satisfaction. They coordinate communication between departments and represent their team in weekly management meetings, ensuring alignment across organizational goals. The position also demands flexibility to assist across various food and beverage outlets and to tackle additional tasks assigned by the General Manager.

This role is ideal for individuals with a bachelor’s degree or equivalent experience, proven leadership in a full-service hotel food and beverage environment, proficiency with systems like Micros, and the ability to handle high-pressure situations with quick and sound decision-making. Excellent customer service skills, a pleasant personality, and exceptional organizational abilities are essential to thrive in this capacity.

Pyramid Global Hospitality is proud to be an equal opportunity employer that embraces diversity and is committed to creating an inclusive work environment. Compensation packages for the Food and Beverage Manager role vary based on skills, experience, certifications, and location-specific factors such as labor costs. Joining Pyramid Global Hospitality means becoming part of a globally recognized hospitality family committed to excellence, innovation, and employee success.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • previous experience as a food and beverage leader in a full service hotel
  • knowledge of Micros
  • ability to make quick decisions in high stress situations
  • excellent customer service skills
  • pleasant and positive personality
  • well organized

Job Qualifications

  • Bachelor’s degree or equivalent experience
  • previous experience as a food and beverage leader in a full service hotel
  • knowledge of Micros
  • ability to make quick decisions in high stress situations
  • excellent customer service skills
  • pleasant and positive personality
  • well organized

Job Duties

  • Attend weekly coordination and department head meetings
  • relay information about upcoming events to staff under his/her supervision
  • relay company policy and procedures to staff under his/her supervision
  • supply information about department capabilities and programs to other departments and clients or potential clients
  • respond to needs and requests of guests and potential guests
  • ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation
  • implement effective cost controls for food, beverage and labor
  • must be able to understand, read and explain profit & loss statements, labor reports, cost reductions, including labor
  • develop workable systems for inventory, receiving and product utilization (product cost)
  • develop standards of productivity for food & beverage personnel
  • responsible for implementing company-wide system
  • create appealing, high quality, marketable cycle menus and special event menus
  • create a comfortable atmosphere to encourage committed and loyal employees
  • oversee hiring and training programs for food and beverage personnel
  • develop management skills in employees
  • oversee weekly payroll for department
  • responsible for corrective action regarding unsatisfactory performance
  • respond to any reasonable task assigned by general manager
  • assist in the food and beverage outlets in whatever capacity needed

Job Criteria

Experience

Mid Level (3-7 years)


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